Overview
Job Description:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Ferguson is a Fortune 500 company and provides best-in-class products, service and capabilities across multiple industries. We have approximately 36,000 associates across 1,700 locations and are committed to helping customers succeed on their projects. You will build a career that you are proud of, at a company you can believe in. Position
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you enjoy meeting people and providing phenomenal customer service with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you. Schedule
Schedule:
Monday-Friday between 8:30am-5pm, 40 hours with overtime as needed. Responsibilities
Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work with Showroom Sales consultants by performing administrative functions to ensure customer needs are met Support the Showroom Sales team by delivering personalized customer service through timely quotations and accurate order processing Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information Requirements
0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly Compensation and Benefits
This is a commission-eligible role. The estimated total compensation range is $48,680 - $53,840 annually. Ferguson offers a competitive benefits package including health, dental, vision, paid time off, life insurance, 401(k) with company match, and additional enhancements such as mental health coverage, family building benefits, paid parental leave, associate discounts, and community involvement opportunities. Equal Opportunity
Ferguson complies with all wage regulations. The Company is an equal opportunity employer and supports reasonable accommodations. This description does not create a contract of employment and Ferguson reserves the right to modify duties and responsibilities at any time.
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Job Description:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Ferguson is a Fortune 500 company and provides best-in-class products, service and capabilities across multiple industries. We have approximately 36,000 associates across 1,700 locations and are committed to helping customers succeed on their projects. You will build a career that you are proud of, at a company you can believe in. Position
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you enjoy meeting people and providing phenomenal customer service with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you. Schedule
Schedule:
Monday-Friday between 8:30am-5pm, 40 hours with overtime as needed. Responsibilities
Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work with Showroom Sales consultants by performing administrative functions to ensure customer needs are met Support the Showroom Sales team by delivering personalized customer service through timely quotations and accurate order processing Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information Requirements
0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly Compensation and Benefits
This is a commission-eligible role. The estimated total compensation range is $48,680 - $53,840 annually. Ferguson offers a competitive benefits package including health, dental, vision, paid time off, life insurance, 401(k) with company match, and additional enhancements such as mental health coverage, family building benefits, paid parental leave, associate discounts, and community involvement opportunities. Equal Opportunity
Ferguson complies with all wage regulations. The Company is an equal opportunity employer and supports reasonable accommodations. This description does not create a contract of employment and Ferguson reserves the right to modify duties and responsibilities at any time.
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