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Customer Service Representative

Inkelaar Law, Omaha, Nebraska, us, 68197

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Overview Location:

Omaha, NE |

Job Type:

Full-Time |

Compensation:

Competitive + Growth Opportunities

Inkelaar Law is seeking a passionate and energetic

Bilingual Customer Service Representative(s)

who is ready to make a real difference in clients’ lives. This is more than just a job — it’s a chance to grow your career while helping those who’ve been injured and need a voice.

Responsibilities

Be the first impression of our firm — greet clients with empathy and professionalism

Handle client calls, updates, and questions in both English and Spanish

Coordinate with attorneys and case managers to move cases forward smoothly

Keep clients informed, engaged, and supported throughout their case

Accurately input data and help organize case files using our case management system

Qualifications

Bilingual fluency in Spanish and English (required)

Prior customer service or client-facing experience preferred

A friendly, upbeat attitude and genuine compassion for helping people

Strong attention to detail, follow-through, and organizational skills

Comfort with technology and eagerness to learn new systems

Why Join Inkelaar Law?

A mission-driven firm that fights for justice you deserve

Positive, supportive team culture that feels like family

Room to grow: career pathing and professional development available

Competitive compensation and regular recognition for outstanding performance

Make a real impact every day for those who’ve been hurt and need support

Ready to grow with us and become part of something meaningful?

Apply today and let’s help people together — one case, one client, one conversation at a time.

Submit your resume and a short note on why you're the perfect fit. We can’t wait to meet you!

Compensation:

$18 - $19 hourly - potentially more based upon experience

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