Location:
Omaha, NE |
Job Type:
Full-Time |
Compensation:
Competitive + Growth Opportunities
Do you love helping people? Thrive in a fast-paced environment? Speak both Spanish and English fluently? Do you have experience as a teacher and or in sales? If so, please apply!
Inkelaar Law is seeking passionate and energetic
Bilingual Customer Service Representative(s)
who are ready to make a real difference in clients’ lives. This is more than just a job — it’s a chance to grow your career while helping those who’ve been injured and need a voice.
What You’ll Do
Be the
first impression
of our firm — greet clients with empathy and professionalism
Handle
client calls, updates, and questions
in both English and Spanish
Coordinate with attorneys and case managers to move cases forward smoothly
Keep clients informed, engaged, and supported throughout their case
Accurately input data and help organize case files using our case management system
What You Bring
Bilingual fluency in
Spanish and English
(required)
Prior
customer service
or
client-facing
experience preferred
A friendly, upbeat attitude and
genuine compassion
for helping people
Strong attention to detail, follow-through, and
organizational skills
Comfort with technology and eagerness to learn new systems
A mission-driven firm that fights for the
justice you deserve
Positive, supportive team culture that
feels like family
Room to grow:
career pathing
and
professional development
available
Competitive compensation and regular recognition for outstanding performance
Make a
real impact
every day for those who’ve been hurt and need support
Ready to grow with us and become part of something meaningful?
Apply today and let’s help people together — one case, one client, one conversation at a time.
Submit your resume and a short note on why you're the perfect fit. We can’t wait to meet you!
Benefits
401(k) Matching
PTO - 80 hours per year
Paid Holidays
Schedule
Full-time Position
8:30 am to 5:30 pm
One hour of lunch
Responsibilities What You’ll Do to Help The Clients & Team Succeed:
Be the Warm Welcome at the Front Desk
Answer multi-line phone calls with professionalism and care
Greet clients with warmth, offering water, coffee, and a reassuring presence
Support Our Legal Team
Assist attorneys and paralegals with essential tasks like scanning, copying, and organizing documents
Coordinate and
schedule appointments
with precision and a smile
Make a quick daily visit to the Omaha Police Department to retrieve police reports that move cases forward
Stay on Top of Communication Channels
Track all
incoming faxes, emails, invoices , and
physical mail
— keeping everything logged and saved in the right client files
Help ensure nothing falls through the cracks and every document reaches the right hands
Use your
bilingual skills
to support clients by interpreting in real-time and translating written communication, helping them feel seen, heard, and understood
Client Payments & Record Keeping
Receive client payments and log them in
CASEpeer
Promptly alert our bookkeeping and finance team
Mail & Office Flow Coordination
Log and organize end-of-day mail
Prepare outgoing envelopes for important documents and office expenses
Keep the
office extension directory
up to date so communication runs smoothly
Be the Backbone of Office Efficiency
Keep track of appointments, case timelines, and critical deadlines
Manage monthly
office supply ordering
to ensure the team has everything they need to win
Qualifications What We’re Looking For – Qualifications & Traits for Success:
Bilingual Excellence:
Fluent in both
Spanish and English
— written and spoken — to confidently support our diverse client base
Customer-Focused Mindset:
You’ve worked in a
client service or people-centered role
and know how to make someone feel heard, valued, and respected
Education:
High school diploma, G.E.D., or equivalent experience required
Exceptional Communication:
Clear, professional, and kind — you know how to listen actively and speak with empathy and confidence
Dependability:
You show up
on time , every time, and are known for being reliable and consistent
People-First Energy:
Friendly, upbeat, and genuinely
caring toward clients, coworkers, and community members
Professional Presence:
You know how to represent our firm with courtesy and professionalism, whether speaking with a medical provider, a client, or a colleague
Positive Attitude:
No job is too small — you show up with
optimism, team spirit, and a can-do attitude
every day
Multiple years
of experience working in customer service
Experience working in a customer-oriented atmosphere
High school diploma, G.E.D. or equivalent
Must possess exemplary interpersonal skills, communication skills, and active listening skills
Compensation $20 hourly
- potentially more based upon experience
At Inkelaar Law, we believe personal injury law is about more than settlements—it’s about standing up for people who’ve been overlooked, mistreated, or silenced. With offices in Lincoln, Omaha, and Tampa, we’ve spent over three decades fighting for real people, not corporations. Our team is bilingual, mission-driven, and committed to providing each client with personalized service, clear communication, and powerful legal representation. We're not here to process files—we're here to restore lives and deliver results with compassion, integrity, and excellence.
#J-18808-Ljbffr
Omaha, NE |
Job Type:
Full-Time |
Compensation:
Competitive + Growth Opportunities
Do you love helping people? Thrive in a fast-paced environment? Speak both Spanish and English fluently? Do you have experience as a teacher and or in sales? If so, please apply!
Inkelaar Law is seeking passionate and energetic
Bilingual Customer Service Representative(s)
who are ready to make a real difference in clients’ lives. This is more than just a job — it’s a chance to grow your career while helping those who’ve been injured and need a voice.
What You’ll Do
Be the
first impression
of our firm — greet clients with empathy and professionalism
Handle
client calls, updates, and questions
in both English and Spanish
Coordinate with attorneys and case managers to move cases forward smoothly
Keep clients informed, engaged, and supported throughout their case
Accurately input data and help organize case files using our case management system
What You Bring
Bilingual fluency in
Spanish and English
(required)
Prior
customer service
or
client-facing
experience preferred
A friendly, upbeat attitude and
genuine compassion
for helping people
Strong attention to detail, follow-through, and
organizational skills
Comfort with technology and eagerness to learn new systems
A mission-driven firm that fights for the
justice you deserve
Positive, supportive team culture that
feels like family
Room to grow:
career pathing
and
professional development
available
Competitive compensation and regular recognition for outstanding performance
Make a
real impact
every day for those who’ve been hurt and need support
Ready to grow with us and become part of something meaningful?
Apply today and let’s help people together — one case, one client, one conversation at a time.
Submit your resume and a short note on why you're the perfect fit. We can’t wait to meet you!
Benefits
401(k) Matching
PTO - 80 hours per year
Paid Holidays
Schedule
Full-time Position
8:30 am to 5:30 pm
One hour of lunch
Responsibilities What You’ll Do to Help The Clients & Team Succeed:
Be the Warm Welcome at the Front Desk
Answer multi-line phone calls with professionalism and care
Greet clients with warmth, offering water, coffee, and a reassuring presence
Support Our Legal Team
Assist attorneys and paralegals with essential tasks like scanning, copying, and organizing documents
Coordinate and
schedule appointments
with precision and a smile
Make a quick daily visit to the Omaha Police Department to retrieve police reports that move cases forward
Stay on Top of Communication Channels
Track all
incoming faxes, emails, invoices , and
physical mail
— keeping everything logged and saved in the right client files
Help ensure nothing falls through the cracks and every document reaches the right hands
Use your
bilingual skills
to support clients by interpreting in real-time and translating written communication, helping them feel seen, heard, and understood
Client Payments & Record Keeping
Receive client payments and log them in
CASEpeer
Promptly alert our bookkeeping and finance team
Mail & Office Flow Coordination
Log and organize end-of-day mail
Prepare outgoing envelopes for important documents and office expenses
Keep the
office extension directory
up to date so communication runs smoothly
Be the Backbone of Office Efficiency
Keep track of appointments, case timelines, and critical deadlines
Manage monthly
office supply ordering
to ensure the team has everything they need to win
Qualifications What We’re Looking For – Qualifications & Traits for Success:
Bilingual Excellence:
Fluent in both
Spanish and English
— written and spoken — to confidently support our diverse client base
Customer-Focused Mindset:
You’ve worked in a
client service or people-centered role
and know how to make someone feel heard, valued, and respected
Education:
High school diploma, G.E.D., or equivalent experience required
Exceptional Communication:
Clear, professional, and kind — you know how to listen actively and speak with empathy and confidence
Dependability:
You show up
on time , every time, and are known for being reliable and consistent
People-First Energy:
Friendly, upbeat, and genuinely
caring toward clients, coworkers, and community members
Professional Presence:
You know how to represent our firm with courtesy and professionalism, whether speaking with a medical provider, a client, or a colleague
Positive Attitude:
No job is too small — you show up with
optimism, team spirit, and a can-do attitude
every day
Multiple years
of experience working in customer service
Experience working in a customer-oriented atmosphere
High school diploma, G.E.D. or equivalent
Must possess exemplary interpersonal skills, communication skills, and active listening skills
Compensation $20 hourly
- potentially more based upon experience
At Inkelaar Law, we believe personal injury law is about more than settlements—it’s about standing up for people who’ve been overlooked, mistreated, or silenced. With offices in Lincoln, Omaha, and Tampa, we’ve spent over three decades fighting for real people, not corporations. Our team is bilingual, mission-driven, and committed to providing each client with personalized service, clear communication, and powerful legal representation. We're not here to process files—we're here to restore lives and deliver results with compassion, integrity, and excellence.
#J-18808-Ljbffr