Director of Engagement (Alumni Relations Consultant)
Indiana University, Bloomington, Indiana, United States, 47401
Overview
JACOBS SCHOOL OF MUSIC (BL-MUS-IUBLA)
As one of the most comprehensive and acclaimed institutions for the study of music, the Indiana University (IU) Jacobs School of Music (JSoM) plays a key role in educating performers, scholars, and music educators who influence music performance and education around the globe.
The more than 1,600 students who study at the Jacobs School of Music benefit from the intensity and focus of a conservatory combined with the broad academic offerings of a major university.
The essence of a great music school is its faculty, and the more than 180 full-time faculty members in residence at the IU JSoM include performers, scholars, and teachers of international renown. In addition, many top musicians and scholars come to the school each year to give master classes and guest lectures or to serve as visiting artistic directors, conductors, and faculty.
The breadth and number of performance opportunities are unparalleled in college music study, with the school offering more than 1,100 performances a year, including fully staged operas and ballets. The school\'s facilities, including 5 buildings located in the heart of the IU Bloomington campus, comprise of outstanding recital halls, more than 170 practice rooms, choral and instrumental rehearsal rooms, and more than 100 offices and studios. The grandest facility is the Musical Arts Center, which features technical capabilities that are among the best in the nation.
Responsibilities
Leads the strategy for early-stage donor engagement across the Jacobs School of Music\'s national and international alumni, parent, audience, and friend communities, with primary focus on activating current non-donors, lapsed donors, and minimally engaged constituents.
Designs and implements scalable engagement and marketing strategies that reach and resonate with large (1000+), geographically dispersed populations, strengthening awareness, affinity, and readiness for philanthropic participation.
Develops and manages intentional pathways that move constituents from engagement to first-time and repeat giving, increasing annual giving participation and building a sustainable global donor pipeline for colleagues who manage leadership annual, major, and planned gifts.
Partners closely with Annual Giving, Development Officers, and IU Foundation Advancement Services to align global engagement activity with solicitation strategies, segmentation models, and donor lifecycle progression.
Oversees broad-based engagement channels, including digital communications, affinity networks, volunteer pathways, and alumni programs, that serve as primary entry points into philanthropy for a worldwide audience rather than event-centric touchpoints.
Establishes engagement as a measurable advancement function by defining, tracking, and analyzing KPIs such as non-donor activation, first-time donor conversion, participation rates, retention, and pipeline progression across domestic and international constituencies.
Collaborates with Marketing and Communications to deliver consistent, high-volume messaging that connects Jacobs mission, artistic excellence, and donor impact to mass audiences on a national and international scale.
Partners with the IU Foundation and campus advancement teams to leverage CRM tools, analytics, and dashboards to inform strategy, evaluate ROI, and continuously improve global engagement-to-giving outcomes.
Serves as a member of the Jacobs Development leadership team, contributing to campaign planning with emphasis on participation growth and future donor development across markets. Supervises both part time and full time (remote working and hybrid schedules) staff, fostering a culture focused on scale, accountability, and measurable pipeline outcomes in a globally connected environment.
General Responsibilities
Leads the planning, development and implementation of alumni programs and major ceremonies/events that complement and advance the goals of university alumni and development offices, academic units and student life.
Identifies and cultivates relationships with both alumni and students to promote engagement as volunteers on committees and in programs and as dues paying members of the alumni association.
Develops and manages a portfolio of alumni, volunteers, donors and prospects. Collaborates with other units on fundraising efforts and events.
Collaborates with internal department partners and volunteer leaders to develop plans and implement programs (professional development, celebrations, fundraising) that connect students and alumni and increase engagement and participation of the local service community and the worldwide alumni community and supporters.
Establishes and coordinates opportunities that retain students and alumni in a lifelong relationship connected to the university.
Oversees the design and production of alumni-related marketing and communication, including online, social media and web content.
Manages unit operations and budgets; may manage a team of staff.
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
Education and Experience
Bachelor\'s degree in related field.
Master\'s degree (preferred).
5 years in alumni relations, development, event planning, public affairs, marketing, and/or volunteer management.
Skills
Ability to build strong customer relationships
Articulate and responsive to colleagues
Ability to lead/manage others
Ability to drive multiple projects to successful completion
Strong verbal communication and listening skills
Ability to simultaneously handle multiple priorities
Maintains a high degree of professionalism
Demonstrated experience creating and utilizing social media networks
Ability to exercise initiative, work both independently and effectively as a team member
Preferred
Demonstrates success in marketing and/or early-stage donor development for large national or international constituencies, including non-donor activation and first-time donor acquisition.
Strong experience with marketing and annual giving strategy and donor lifecycle management in complex, geographically dispersed environments.
Proven ability to design and execute large-scale engagement or marketing initiatives reaching 10,000+ constituents across multiple regions or countries.
Experience using segmentation, data analysis, and performance metrics to improve acquisition, conversion, and retention at scale.
Familiarity with CRM systems and reporting tools, with demonstrated ability to translate engagement data into fundraising strategy.
Experience collaborating with annual giving, development, and marketing teams to align engagement with solicitation, stewardship, and campaign goals.
Demonstrates leadership experience managing staff or cross-functional teams in a results-driven, high-volume environment.
Experience in higher education, performing arts, or other mission-driven organizations with national or international reach.
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
$80,000 to $90,000 per year based upon qualifications.
IU Bloomington campus. Bloomington, Indiana
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Career Level: Advanced
FLSA: Exempt
Job Function: Development & Advancement
Job Family: Alumni Relations
Click here to learn more about Indiana University\'s Job Framework.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Request Support
Telephone: 812-856-1234
#J-18808-Ljbffr
As one of the most comprehensive and acclaimed institutions for the study of music, the Indiana University (IU) Jacobs School of Music (JSoM) plays a key role in educating performers, scholars, and music educators who influence music performance and education around the globe.
The more than 1,600 students who study at the Jacobs School of Music benefit from the intensity and focus of a conservatory combined with the broad academic offerings of a major university.
The essence of a great music school is its faculty, and the more than 180 full-time faculty members in residence at the IU JSoM include performers, scholars, and teachers of international renown. In addition, many top musicians and scholars come to the school each year to give master classes and guest lectures or to serve as visiting artistic directors, conductors, and faculty.
The breadth and number of performance opportunities are unparalleled in college music study, with the school offering more than 1,100 performances a year, including fully staged operas and ballets. The school\'s facilities, including 5 buildings located in the heart of the IU Bloomington campus, comprise of outstanding recital halls, more than 170 practice rooms, choral and instrumental rehearsal rooms, and more than 100 offices and studios. The grandest facility is the Musical Arts Center, which features technical capabilities that are among the best in the nation.
Responsibilities
Leads the strategy for early-stage donor engagement across the Jacobs School of Music\'s national and international alumni, parent, audience, and friend communities, with primary focus on activating current non-donors, lapsed donors, and minimally engaged constituents.
Designs and implements scalable engagement and marketing strategies that reach and resonate with large (1000+), geographically dispersed populations, strengthening awareness, affinity, and readiness for philanthropic participation.
Develops and manages intentional pathways that move constituents from engagement to first-time and repeat giving, increasing annual giving participation and building a sustainable global donor pipeline for colleagues who manage leadership annual, major, and planned gifts.
Partners closely with Annual Giving, Development Officers, and IU Foundation Advancement Services to align global engagement activity with solicitation strategies, segmentation models, and donor lifecycle progression.
Oversees broad-based engagement channels, including digital communications, affinity networks, volunteer pathways, and alumni programs, that serve as primary entry points into philanthropy for a worldwide audience rather than event-centric touchpoints.
Establishes engagement as a measurable advancement function by defining, tracking, and analyzing KPIs such as non-donor activation, first-time donor conversion, participation rates, retention, and pipeline progression across domestic and international constituencies.
Collaborates with Marketing and Communications to deliver consistent, high-volume messaging that connects Jacobs mission, artistic excellence, and donor impact to mass audiences on a national and international scale.
Partners with the IU Foundation and campus advancement teams to leverage CRM tools, analytics, and dashboards to inform strategy, evaluate ROI, and continuously improve global engagement-to-giving outcomes.
Serves as a member of the Jacobs Development leadership team, contributing to campaign planning with emphasis on participation growth and future donor development across markets. Supervises both part time and full time (remote working and hybrid schedules) staff, fostering a culture focused on scale, accountability, and measurable pipeline outcomes in a globally connected environment.
General Responsibilities
Leads the planning, development and implementation of alumni programs and major ceremonies/events that complement and advance the goals of university alumni and development offices, academic units and student life.
Identifies and cultivates relationships with both alumni and students to promote engagement as volunteers on committees and in programs and as dues paying members of the alumni association.
Develops and manages a portfolio of alumni, volunteers, donors and prospects. Collaborates with other units on fundraising efforts and events.
Collaborates with internal department partners and volunteer leaders to develop plans and implement programs (professional development, celebrations, fundraising) that connect students and alumni and increase engagement and participation of the local service community and the worldwide alumni community and supporters.
Establishes and coordinates opportunities that retain students and alumni in a lifelong relationship connected to the university.
Oversees the design and production of alumni-related marketing and communication, including online, social media and web content.
Manages unit operations and budgets; may manage a team of staff.
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
Education and Experience
Bachelor\'s degree in related field.
Master\'s degree (preferred).
5 years in alumni relations, development, event planning, public affairs, marketing, and/or volunteer management.
Skills
Ability to build strong customer relationships
Articulate and responsive to colleagues
Ability to lead/manage others
Ability to drive multiple projects to successful completion
Strong verbal communication and listening skills
Ability to simultaneously handle multiple priorities
Maintains a high degree of professionalism
Demonstrated experience creating and utilizing social media networks
Ability to exercise initiative, work both independently and effectively as a team member
Preferred
Demonstrates success in marketing and/or early-stage donor development for large national or international constituencies, including non-donor activation and first-time donor acquisition.
Strong experience with marketing and annual giving strategy and donor lifecycle management in complex, geographically dispersed environments.
Proven ability to design and execute large-scale engagement or marketing initiatives reaching 10,000+ constituents across multiple regions or countries.
Experience using segmentation, data analysis, and performance metrics to improve acquisition, conversion, and retention at scale.
Familiarity with CRM systems and reporting tools, with demonstrated ability to translate engagement data into fundraising strategy.
Experience collaborating with annual giving, development, and marketing teams to align engagement with solicitation, stewardship, and campaign goals.
Demonstrates leadership experience managing staff or cross-functional teams in a results-driven, high-volume environment.
Experience in higher education, performing arts, or other mission-driven organizations with national or international reach.
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
$80,000 to $90,000 per year based upon qualifications.
IU Bloomington campus. Bloomington, Indiana
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Career Level: Advanced
FLSA: Exempt
Job Function: Development & Advancement
Job Family: Alumni Relations
Click here to learn more about Indiana University\'s Job Framework.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Request Support
Telephone: 812-856-1234
#J-18808-Ljbffr