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Director Customer Development

Coca-Cola, Charlotte, North Carolina, United States

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This job is with Coca-Cola, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Requisition ID: 244695 Locations: Charlotte Click here to experience a

Day in the Life of our Teammates !

Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success. Career Growth:

Clear pathways to advance and develop your career Competitive Benefits:

401(k) match + health coverage + employee stock purchase plan Purpose-Driven:

Create meaningful impact in the communities you serve Professional Development:

Dedicated training + personalized mentorship Join us - your refreshing new chapter starts here! Job Overview

The Director, Customer Development possesses a deep knowledge of the retailer, the competition, and the marketplace. This position will serve as the "go-to" person by the Food Lion beverage category team and leadership team for best practices, innovation, and engagement while maintaining a bias for growth by driving sales and constantly exploring additional opportunities for incremental revenue and margin results. The Director is deeply connected with CCCI's Field Operations, Leadership Teams and CCT bottling partners to ensure that business plans are efficiently executed, as agreed. Duties & Responsibilities

Develop, negotiate, and maintain a strategic partnership status with customers to ensure joint business plans are achieved Establish and lead cross-functional relationships with Revenue Growth Management, Category Leadership, Field Operations, Product Supply and Marketing to ensure alignment to respective strategic objectives Create, maintain, and update critical sales correspondence to ensure the operations teams have the most up to date execution plans for the assigned customer Cultivate, maintain and sustain ongoing relationships and attend meetings, as needed with key external business partners, such as NAOU, Brand, Bottler, and other relevant partners to drive incremental growth to objectives, collaborate with Revenue Growth Management colleagues to compile and report key business results to CCCI's Senior Leadership team Analyze data to determine opportunities and implements tactics to reverse or sustain trends Develop and execute sales programs and conduct post-analysis reviews to gain an understanding of effectiveness. Make adjustments as needed to sustain or reverse trends Knowledge, Skills, & Abilities

Advanced ability to develop, negotiate and execute complex and strategic joint business plans with an assigned customer; strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers organization Must have strong negotiation and persuasion skills; Responsive customer service skills with a proactive mindset Strong organizational management skills are required. Possess the ability to collaborate with all facets of business; including Field Operations, Marketing, Product Supply, Revenue Growth Management, and the National Retail Sales Team Ability to partner cross-functionally with other department leaders to accomplish goals and objectives Advanced analytical and critical thinking skills preferred. Excellent organizational, time management, attention to detail, and team-building skills are required Ability to work independently; Strong leadership, coaching, and presentation abilities Excellent oral and written communication skills required. Ability to prioritize multiple assignments with time-sensitive and critical deadlines Continuous improvement mindset; Adept in handling ambiguity Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must Minimum Qualifications

Bachelor's degree in Business Administration, Marketing, Communications, Liberal Arts, Sociology, Psychology Preferred Qualifications

Knowledge acquired through 5 to 7 years of work experience Work Environment

Office environment Travel: Local Travel (Greater Charlotte Area) 2-3 times a month and Non-local travel (Outside of Carolinas) 1-2 times quarterly, which may fluctuate based on needs of the business Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law. ]]>