AT&T Customer Service Representative
Solomark Solutions, Lehigh Acres, Florida, United States
At Solomark Solutions Inc., we believe that success is meant to be shared which is why we are looking for an AT&T Customer Service Representative to join our growing team to support our AT&T NDS campaign in Fort Myers. This AT&T Customer Service Representative role combines relationship management with revenue-focused outcomes, emphasizing consistent customer service throughout the sales process.
As an AT&T Customer Service Representative, you will assist customers, manage accounts, and identify opportunities to enhance services. This AT&T Customer Service Representative position plays a vital role in retention, satisfaction, and growth through effective customer service.
What You’ll Do as an AT&T Customer Service Representative: Support customers as an AT&T Customer Service Representative whilst maintaining great customer service. Respond to customer inquiries regarding AT&T’s wireless, internet, and TV services, including billing, plan features, and device support. Act as an AT&T Customer Service Representative, proactively guiding customers to features or upgrades that will genuinely enhance their service experience and result in a sale, driving new direct customer support & sales. Great communication skills, ensuring every client leaves the interaction satisfied with their purchase and the quality of your direct customer service. Meet or exceed performance benchmarks related to customer satisfaction, service quality, and issue resolution.
As an AT&T Customer Service Representative, you will assist customers, manage accounts, and identify opportunities to enhance services. This AT&T Customer Service Representative position plays a vital role in retention, satisfaction, and growth through effective customer service.
What You’ll Do as an AT&T Customer Service Representative: Support customers as an AT&T Customer Service Representative whilst maintaining great customer service. Respond to customer inquiries regarding AT&T’s wireless, internet, and TV services, including billing, plan features, and device support. Act as an AT&T Customer Service Representative, proactively guiding customers to features or upgrades that will genuinely enhance their service experience and result in a sale, driving new direct customer support & sales. Great communication skills, ensuring every client leaves the interaction satisfied with their purchase and the quality of your direct customer service. Meet or exceed performance benchmarks related to customer satisfaction, service quality, and issue resolution.