Senior Customer Support Specialist: End-to-End Ownership

A leading manufacturing company in Charlotte, NC is seeking a Customer Support Representative. This role acts as the primary point of contact for customer inquiries and escalations, requiring over 3 years of experience in customer service and strong communication skills. The ideal candidate will handle complex situations independently and work under pressure. Familiarity with CRM/ERP tools is essential, and industry experience is a plus. Join our team to make a significant impact on customer satisfaction. #J-18808-Ljbffr