Communications Specialist 4
Talent Software Services, Redmond, Washington, United States, 98052
Description
Typical Day in the Role Purpose of the Team: Marketing and social media support for a large gaming studio. Key projects: Contribute to the social voice for the gaming marketplace. Collaborate with social and influencer teams to manage and drive awareness and engagement for marketplace content on owned social media channels. Create and implement social strategies and campaigns, and engage with players, brands, and influencers. Manage content calendars, scheduling, drafting copy, and posting on social media channels. Monitor analytics and reporting with potential light moderation duties. Typical task breakdown and operating rhythm:
Meetings and collaboration with stakeholders. Campaign content strategy ideation, collaboration, and implementation (e.g., copywriting and publishing) as assigned by the Organic Social Lead. Social media data analysis and reporting. Engagement and moderation duties as needed. Additional support may be required from time to time.
Compelling Story & Candidate Value Proposition
What makes this role interesting? This role offers the opportunity to work in a highly collaborative team with the chance to own a significant piece of a large gaming franchise. It includes a lot of creative freedom within established frameworks and will be a valuable addition to any portfolio. Candidate Requirements
Years of Experience Required: 5-8 years of experience in the field. Degrees or certifications required: No degree is required. Best vs. Average: Ideal candidates have a background in gaming and high creativity. They should balance creativity with a data-driven mentality and be self-starters. Previous knowledge or experience in gaming is highly preferred. Experience with the following is advantageous:
Managing high-volume social media channels for well-known video game publishers. Staying up-to-date with social media trends. Ability to influence without authority. Proficiency with Office 365 and analytics tools (experience with Sprinklr and native social media analytics preferred). Copywriting experience for social media and adaptability to different tones of voice. Excellent data analysis and storytelling skills. Excellent project management skills.
Performance Indicators: Performance will be assessed based on the quality of work (including social content performance), meeting deadlines, and level of professionalism. Top 3 Hard Skills Required
Minimum 5 years of experience working at a major game publisher or in the gaming sector. Minimum 3-5 years of experience with analytical ability - can drive insight to action. Minimum 3-5 years of experience with social media strategy planning, goal setting, and implementation. A creative portfolio or previous samples of social media strategy are desirable. Summary
We are seeking a full-time Social Media Program Manager to be the social voice for the gaming marketplace. In this role, you will partner across social and influencer teams to manage and drive awareness and engagement for marketplace content on owned social media channels. You will create and implement social strategies and campaigns, and engage with players, brands, and influencers on social media platforms.
As a Social Media Manager, you will report to the Organic Social Lead. Your focus will be on managing content calendars, scheduling, drafting copy, and posting on social media channels, as well as monitoring analytics and reporting.
We are looking for an energetic, creative self-starter with superb communication skills and a passion for gaming. Other competencies include familiarity with gaming, understanding current social media trends, and the ability to skillfully drive community growth and engagement. You need to be self-motivated, organized, and able to adapt quickly, as is the nature of social media.
Scope of Work
Lead social planning and execution for gaming marketplace initiatives, ensuring alignment with broader brand voice, social strategy, and business objectives. Partner closely with marketplace, product marketing, and integrated marketing teams to understand priorities, timelines, and success metrics, translating them into effective social approaches and content plans. Serve as a strategic connector between business objectives and creative execution, shaping briefs and recommendations that enable the creative team to deliver culturally relevant, high-performing social content. Maintain a strong pulse on culture, platform trends, and creator ecosystems, identifying opportunities to authentically connect cultural moments to gaming marketplace and player behavior. Perform day-to-day marketplace social operations, including content planning, calendar management, copy development, publishing, community engagement, and light moderation, ensuring a high-quality and consistent presence across channels. Create, curate, and elevate marketplace social content at scale, highlighting creators, UGC, and community moments to drive engagement, discovery, and sustained interest. Track and interpret social performance across marketplace initiatives, contributing to campaign reporting and dashboards while using data and insights to optimize content and demonstrate impact against marketplace goals. Requirements
5 years of experience in social media strategy planning, goal setting, and implementation. Gaming knowledge and experience are strongly preferred. Experience managing high-volume social media channels for well-known video game publishers, video game equipment manufacturers, or similar organizations within the gaming sector is mandatory. Exceptional knowledge of social media, staying up-to-date with trends. Ability to influence without authority. Proficient with Office 365 and analytics tools (Sprinklr and native social media analytics experience preferred). Copywriting experience for social media and adaptability to different tones of voice. Excellent data analysis and storytelling skills.
Typical Day in the Role Purpose of the Team: Marketing and social media support for a large gaming studio. Key projects: Contribute to the social voice for the gaming marketplace. Collaborate with social and influencer teams to manage and drive awareness and engagement for marketplace content on owned social media channels. Create and implement social strategies and campaigns, and engage with players, brands, and influencers. Manage content calendars, scheduling, drafting copy, and posting on social media channels. Monitor analytics and reporting with potential light moderation duties. Typical task breakdown and operating rhythm:
Meetings and collaboration with stakeholders. Campaign content strategy ideation, collaboration, and implementation (e.g., copywriting and publishing) as assigned by the Organic Social Lead. Social media data analysis and reporting. Engagement and moderation duties as needed. Additional support may be required from time to time.
Compelling Story & Candidate Value Proposition
What makes this role interesting? This role offers the opportunity to work in a highly collaborative team with the chance to own a significant piece of a large gaming franchise. It includes a lot of creative freedom within established frameworks and will be a valuable addition to any portfolio. Candidate Requirements
Years of Experience Required: 5-8 years of experience in the field. Degrees or certifications required: No degree is required. Best vs. Average: Ideal candidates have a background in gaming and high creativity. They should balance creativity with a data-driven mentality and be self-starters. Previous knowledge or experience in gaming is highly preferred. Experience with the following is advantageous:
Managing high-volume social media channels for well-known video game publishers. Staying up-to-date with social media trends. Ability to influence without authority. Proficiency with Office 365 and analytics tools (experience with Sprinklr and native social media analytics preferred). Copywriting experience for social media and adaptability to different tones of voice. Excellent data analysis and storytelling skills. Excellent project management skills.
Performance Indicators: Performance will be assessed based on the quality of work (including social content performance), meeting deadlines, and level of professionalism. Top 3 Hard Skills Required
Minimum 5 years of experience working at a major game publisher or in the gaming sector. Minimum 3-5 years of experience with analytical ability - can drive insight to action. Minimum 3-5 years of experience with social media strategy planning, goal setting, and implementation. A creative portfolio or previous samples of social media strategy are desirable. Summary
We are seeking a full-time Social Media Program Manager to be the social voice for the gaming marketplace. In this role, you will partner across social and influencer teams to manage and drive awareness and engagement for marketplace content on owned social media channels. You will create and implement social strategies and campaigns, and engage with players, brands, and influencers on social media platforms.
As a Social Media Manager, you will report to the Organic Social Lead. Your focus will be on managing content calendars, scheduling, drafting copy, and posting on social media channels, as well as monitoring analytics and reporting.
We are looking for an energetic, creative self-starter with superb communication skills and a passion for gaming. Other competencies include familiarity with gaming, understanding current social media trends, and the ability to skillfully drive community growth and engagement. You need to be self-motivated, organized, and able to adapt quickly, as is the nature of social media.
Scope of Work
Lead social planning and execution for gaming marketplace initiatives, ensuring alignment with broader brand voice, social strategy, and business objectives. Partner closely with marketplace, product marketing, and integrated marketing teams to understand priorities, timelines, and success metrics, translating them into effective social approaches and content plans. Serve as a strategic connector between business objectives and creative execution, shaping briefs and recommendations that enable the creative team to deliver culturally relevant, high-performing social content. Maintain a strong pulse on culture, platform trends, and creator ecosystems, identifying opportunities to authentically connect cultural moments to gaming marketplace and player behavior. Perform day-to-day marketplace social operations, including content planning, calendar management, copy development, publishing, community engagement, and light moderation, ensuring a high-quality and consistent presence across channels. Create, curate, and elevate marketplace social content at scale, highlighting creators, UGC, and community moments to drive engagement, discovery, and sustained interest. Track and interpret social performance across marketplace initiatives, contributing to campaign reporting and dashboards while using data and insights to optimize content and demonstrate impact against marketplace goals. Requirements
5 years of experience in social media strategy planning, goal setting, and implementation. Gaming knowledge and experience are strongly preferred. Experience managing high-volume social media channels for well-known video game publishers, video game equipment manufacturers, or similar organizations within the gaming sector is mandatory. Exceptional knowledge of social media, staying up-to-date with trends. Ability to influence without authority. Proficient with Office 365 and analytics tools (Sprinklr and native social media analytics experience preferred). Copywriting experience for social media and adaptability to different tones of voice. Excellent data analysis and storytelling skills.