Experienced Automotive Service Advisor (Service Writer)
Universal Mitsubishi, Claremont, California, United States, 91711
Experienced Automotive Service Advisor (Service Writer)
Mazda of Claremont
Job Type: Full-Time Compensation: Top-of-Market Pay + Aggressive Performance Bonuses Benefits: Medical, Dental, Vision, Paid Time Off About the Role
Mazda of Claremont is looking for an experienced Automotive Service Advisor who knows how to run a service drive the right wayhigh CSI, strong ELR, clean repair orders, and consistent customer retention. This role is built for a professional advisor who understands dealership processes, communicates clearly with technicians, and can confidently present maintenance and repair recommendations without pressure tactics. If you've already proven yourself on the drive and want a stable, well-managed store where performance is rewarded, this is the opportunity. Key Responsibilities
Manage a full service advisor workflow from write-up to delivery Accurately document customer concerns and technician findings Present maintenance and repair recommendations clearly and confidently Maintain strong ELR, close rate, and CSI performance Communicate repair timelines and updates proactively Work efficiently with technicians, dispatch, and parts Ensure all repair orders are complete, compliant, and audit-ready Build long-term customer relationships that drive repeat business Required Experience & Qualifications
2+ years of dealership Service Advisor experience required
Proven ability to sell maintenance and repair services ethically
Strong understanding of automotive systems and diagnostics
Experience with dealership DMS systems (CDK, Reynolds, or similar)
Ability to handle high volume while maintaining accuracy
Professional appearance, communication, and customer presence
Team-oriented mindset with accountability and consistency
What Mazda of Claremont Offers
Top-tier compensation for proven performers
Consistent customer traffic and a structured service process
Strong shop support and professional management
Stable dealership environment with long-term growth potential
Full benefits package including health insurance, and PTO
Apply today if you're an experienced Service Advisor ready to work in a dealership that values performance, professionalism, and customer trust.
Mazda of Claremont
Job Type: Full-Time Compensation: Top-of-Market Pay + Aggressive Performance Bonuses Benefits: Medical, Dental, Vision, Paid Time Off About the Role
Mazda of Claremont is looking for an experienced Automotive Service Advisor who knows how to run a service drive the right wayhigh CSI, strong ELR, clean repair orders, and consistent customer retention. This role is built for a professional advisor who understands dealership processes, communicates clearly with technicians, and can confidently present maintenance and repair recommendations without pressure tactics. If you've already proven yourself on the drive and want a stable, well-managed store where performance is rewarded, this is the opportunity. Key Responsibilities
Manage a full service advisor workflow from write-up to delivery Accurately document customer concerns and technician findings Present maintenance and repair recommendations clearly and confidently Maintain strong ELR, close rate, and CSI performance Communicate repair timelines and updates proactively Work efficiently with technicians, dispatch, and parts Ensure all repair orders are complete, compliant, and audit-ready Build long-term customer relationships that drive repeat business Required Experience & Qualifications
2+ years of dealership Service Advisor experience required
Proven ability to sell maintenance and repair services ethically
Strong understanding of automotive systems and diagnostics
Experience with dealership DMS systems (CDK, Reynolds, or similar)
Ability to handle high volume while maintaining accuracy
Professional appearance, communication, and customer presence
Team-oriented mindset with accountability and consistency
What Mazda of Claremont Offers
Top-tier compensation for proven performers
Consistent customer traffic and a structured service process
Strong shop support and professional management
Stable dealership environment with long-term growth potential
Full benefits package including health insurance, and PTO
Apply today if you're an experienced Service Advisor ready to work in a dealership that values performance, professionalism, and customer trust.