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Remote Financial Aid Technical Administrator

Bryant & Stratton College Careers, Orchard Park, New York, United States

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Why consider this job opportunity:

Salary up to $46,000 per year

Eligible for overtime compensation

Comprehensive benefits package, including medical/dental/vision insurance and generous paid time off

Opportunity for career advancement and growth within the organization

Company‑paid college tuition for associates and their families

Supportive and inclusive work environment focused on student success

What to Expect (Job Responsibilities):

Provide high-level support for Financial Aid services, ensuring excellent customer service in every interaction

Process return to Title IV transactions and support functions, including revisions to financial aid awards

Review and monitor financial aid business processes and ensure compliance with federal and state regulations

Collaborate with internal stakeholders to resolve programmatic issues and implement system enhancements

Assist in training new staff and promote communication about financial practices and policies

What is Required (Qualifications):

Bachelor’s degree required and must not be in default of a federal student loan

Familiarity with Return to Title IV (R2T4) processes

Minimum of 3 years’ experience with the Banner system

Strong computing skills in a PC environment, including proficiency in Microsoft Office products

Ability to work some overtime as needed

How to Stand Out (Preferred Qualifications):

Energetic, personable, and positive attitude with strong commitment to customer service

Detail‑oriented with the ability to multitask in a fast‑paced environment

Experience in assessing student needs over the phone or via email

Strong communication skills, able to serve as a liaison between technical and non‑technical staff

Familiarity with database concepts and reporting strategies

#HigherEducation #FinancialAid #CustomerService #CareerOpportunity #InclusiveWorkplace

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