Sales Manager - Affinity at Broadmoor
Affinity Living Communities, Pasco, Washington, us, 99302
Who We Are
Axis Residential is a forward‑thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We genuinely care for the well‑being and success of our people while creating a community for our residents. Our culture is relational and entrepreneurial, and we value authentic, curious, natural leaders.
Job Details We are seeking a relational and motivated
Sales Manager
for our 62 and older active adult lease‑up community –
Affinity at Broadmoor
located in Pasco, WA. The Sales Manager will lead and drive occupancy to meet short‑term and long‑term leasing goals and build a strong rapport with prospective and current residents.
Responsibilities
Practice professional and relational sales techniques while connecting with prospective residents through phone calls, emails, walk‑ins, and appointments.
Receive inbound phone/email inquiries while listening with intent to gather information and curate a personalized “Affinitized” experience.
Ensure complete and accurate prospect information is collected, entered, and updated in the sales management system consistently.
Conduct individualized tours based on the prospective resident’s needs and interests.
Perform daily, meaningful prospect follow‑up in accordance with Affinity expectations and standards.
Coordinate depositor‑related creative follow‑up and engagement.
Maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service.
Host and participate in onsite community events for residents and prospects.
Build meaningful strategic partnerships with local businesses, service providers, and senior housing communities.
Participate in offsite sales and marketing events for potential residents and strategic partners.
Use on‑site property management software applications to track apartment availability, record leasing activities, manage data, and capture critical demographics.
Design and execute marketing activities and events in partnership with the team, including prospect‑facing events, resident and realtor referral programs, outreach programs, online and social media marketing, and property‑specific marketing plans.
Ensure all online advertisements and postings are accurate and up‑to‑date.
Evaluate and shop competitors quarterly to understand the competitive landscape.
Complete and maintain all documents required for resident and property files, including background/credit checks and liability insurance.
Observe the condition of the grounds, buildings, and model apartments and report maintenance needs to the Community Director.
Provide sales and marketing leadership and training to team members and other staff.
May partner with Regional Sales Manager on additional assignments and projects.
Comply with all company policies, procedures and Fair Housing Laws.
Other Duties This profile is not intended to be an all‑inclusive list of responsibilities; other tasks may be required.
What We Are Seeking
Team player with a “we over me” approach to building relationships.
Determined, ambitious, self‑motivated and able to work well under pressure.
Strong leadership capabilities and proven success motivating a team to exceed sales targets.
Exceptional customer service and interpersonal skills.
Excellent communication skills; proficient in speaking, reading, and writing English.
1–2 years of relevant sales and leasing experience; preferably in senior living; mastered all duties of a Leasing Consultant.
Strong computer skills, including MS Office, property management software (Yardi, On‑Site), and CRM solutions.
Willingness to work evenings and weekends as necessary.
High School Diploma required; advanced education preferred.
Valid driver’s license and insured, operable vehicle.
Compensation & Benefits
Competitive pay, $27–$30 per hour (based on experience).
Monthly bonus incentive.
Annual performance review with potential merit increase.
Medical, Dental, & Vision insurance – 100% employer‑paid monthly premiums for associates.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.
Physical Requirements
Sitting: 3–7 hours/day.
Walking: 1–3 hours/day.
Climbing: 0–3 hours/day, stairs.
Lifting: 10–25 lbs occasionally.
Endurance: light to moderate energy.
Manual Dexterity: frequent fine motor skills.
Near Vision: minimal near vision.
Environmental and Safety Factors
Weather: primarily indoors, occasional exposure to outdoor weather and uneven surfaces.
Noise: typical office levels; infrequent high volume equipment.
Pace of Work: fast, multi‑tasking, high pressure.
Driving: exposure to vehicle safety conditions, potential injury.
Equal Opportunity Employer We are committed to an inclusive experience for all applicants and associates. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.
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Job Details We are seeking a relational and motivated
Sales Manager
for our 62 and older active adult lease‑up community –
Affinity at Broadmoor
located in Pasco, WA. The Sales Manager will lead and drive occupancy to meet short‑term and long‑term leasing goals and build a strong rapport with prospective and current residents.
Responsibilities
Practice professional and relational sales techniques while connecting with prospective residents through phone calls, emails, walk‑ins, and appointments.
Receive inbound phone/email inquiries while listening with intent to gather information and curate a personalized “Affinitized” experience.
Ensure complete and accurate prospect information is collected, entered, and updated in the sales management system consistently.
Conduct individualized tours based on the prospective resident’s needs and interests.
Perform daily, meaningful prospect follow‑up in accordance with Affinity expectations and standards.
Coordinate depositor‑related creative follow‑up and engagement.
Maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service.
Host and participate in onsite community events for residents and prospects.
Build meaningful strategic partnerships with local businesses, service providers, and senior housing communities.
Participate in offsite sales and marketing events for potential residents and strategic partners.
Use on‑site property management software applications to track apartment availability, record leasing activities, manage data, and capture critical demographics.
Design and execute marketing activities and events in partnership with the team, including prospect‑facing events, resident and realtor referral programs, outreach programs, online and social media marketing, and property‑specific marketing plans.
Ensure all online advertisements and postings are accurate and up‑to‑date.
Evaluate and shop competitors quarterly to understand the competitive landscape.
Complete and maintain all documents required for resident and property files, including background/credit checks and liability insurance.
Observe the condition of the grounds, buildings, and model apartments and report maintenance needs to the Community Director.
Provide sales and marketing leadership and training to team members and other staff.
May partner with Regional Sales Manager on additional assignments and projects.
Comply with all company policies, procedures and Fair Housing Laws.
Other Duties This profile is not intended to be an all‑inclusive list of responsibilities; other tasks may be required.
What We Are Seeking
Team player with a “we over me” approach to building relationships.
Determined, ambitious, self‑motivated and able to work well under pressure.
Strong leadership capabilities and proven success motivating a team to exceed sales targets.
Exceptional customer service and interpersonal skills.
Excellent communication skills; proficient in speaking, reading, and writing English.
1–2 years of relevant sales and leasing experience; preferably in senior living; mastered all duties of a Leasing Consultant.
Strong computer skills, including MS Office, property management software (Yardi, On‑Site), and CRM solutions.
Willingness to work evenings and weekends as necessary.
High School Diploma required; advanced education preferred.
Valid driver’s license and insured, operable vehicle.
Compensation & Benefits
Competitive pay, $27–$30 per hour (based on experience).
Monthly bonus incentive.
Annual performance review with potential merit increase.
Medical, Dental, & Vision insurance – 100% employer‑paid monthly premiums for associates.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.
Physical Requirements
Sitting: 3–7 hours/day.
Walking: 1–3 hours/day.
Climbing: 0–3 hours/day, stairs.
Lifting: 10–25 lbs occasionally.
Endurance: light to moderate energy.
Manual Dexterity: frequent fine motor skills.
Near Vision: minimal near vision.
Environmental and Safety Factors
Weather: primarily indoors, occasional exposure to outdoor weather and uneven surfaces.
Noise: typical office levels; infrequent high volume equipment.
Pace of Work: fast, multi‑tasking, high pressure.
Driving: exposure to vehicle safety conditions, potential injury.
Equal Opportunity Employer We are committed to an inclusive experience for all applicants and associates. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.
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