H&M Sales Advisor -The Shops at Northfield Stapleton
H&M, Denver, Colorado, United States, 80285
As a Sales Advisor
you will deliver excellent customer service, guide shoppers through the store, and actively sell products. You will use fashion and product knowledge to inform customers, support garment care and presentation, and work closely with the team to maintain a clean, welcoming environment.
A Day in the Life
Welcome and guide customers, supporting the OMNI experience where available.
Engage in conversations to provide outstanding service.
Explain fashion trends, stories, and products across all areas.
Promote and sell our products effectively.
Encourage use of the Customer Loyalty App (Hello Member) and sustainability initiatives.
Represent the H&M brand positively in all interactions.
Support commercial or operational actions to achieve sales targets with the store management team.
Fashion & Trend Awareness
Stay current with fashion scenes, trends, styles, brands, and competitors.
Share relevant product and fashion insights with customers.
Team & Development
Transfer service, fashion, and operations knowledge to colleagues.
Follow all procedures, routines, and legal requirements.
Provide and receive feedback to promote learning and support.
Participate in onboarding, training, and development courses.
Retail Operations / Visual & Commercial Execution
Complete garment cycle from unpacking to steaming with proper care.
Operate fitting room and checkout areas according to best practice.
Maintain a clean sales floor and back‑of‑house, including stockrooms.
Present and display merchandise attractively, following visual and commercial guidelines.
Ensure adequate stock levels through replenishment routines.
Support OMNI services and in‑store tech tools such as the In‑store Care App, Click & Collect, and Smart Store.
Assist with opening and closing of the store.
Adhere to all H&S guidelines and legal requirements.
Qualifications
Passionate about fashion and committed to a great customer experience.
Communicative, creative, curious, flexible, decisive, and action‑oriented.
Enjoy working in a collaborative, dynamic environment.
Experience in fashion or retail customer service and sales.
Comfortable engaging customers to promote products and loyalty initiatives.
Why You'll Love Working at H&M
We value diverse backgrounds across race, ethnicity, gender, age, religion, sexuality, and disability.
Guided by 7 unique values shaping our 75+ year legacy.
Access to Colleague Resource Groups (CRGs) for community and networking.
Inclusive environment encouraging authenticity.
Global talent community supporting career growth.
Comprehensive benefits: health insurance, wellness, family support, retirement plan, paid leave, community day.
Employee discount at H&M, Other Stories, COS, and other group brands.
Benefits & Compensation Hourly, Non‑Exempt.
Sales Associates Pay Rate: $20.00 per hour
(range may vary with qualifications). Care is taken to provide reasonable accommodations for applicants with disabilities.
Contact us at https://hm.ethicspoint.com for accommodations.
Inclusive Hiring & Privacy Our privacy and cookie notices outline how we collect and protect applicant data. Information is retained for 3 years and only used for assessing suitability. No data is sold or used to train AI models.
#J-18808-Ljbffr
you will deliver excellent customer service, guide shoppers through the store, and actively sell products. You will use fashion and product knowledge to inform customers, support garment care and presentation, and work closely with the team to maintain a clean, welcoming environment.
A Day in the Life
Welcome and guide customers, supporting the OMNI experience where available.
Engage in conversations to provide outstanding service.
Explain fashion trends, stories, and products across all areas.
Promote and sell our products effectively.
Encourage use of the Customer Loyalty App (Hello Member) and sustainability initiatives.
Represent the H&M brand positively in all interactions.
Support commercial or operational actions to achieve sales targets with the store management team.
Fashion & Trend Awareness
Stay current with fashion scenes, trends, styles, brands, and competitors.
Share relevant product and fashion insights with customers.
Team & Development
Transfer service, fashion, and operations knowledge to colleagues.
Follow all procedures, routines, and legal requirements.
Provide and receive feedback to promote learning and support.
Participate in onboarding, training, and development courses.
Retail Operations / Visual & Commercial Execution
Complete garment cycle from unpacking to steaming with proper care.
Operate fitting room and checkout areas according to best practice.
Maintain a clean sales floor and back‑of‑house, including stockrooms.
Present and display merchandise attractively, following visual and commercial guidelines.
Ensure adequate stock levels through replenishment routines.
Support OMNI services and in‑store tech tools such as the In‑store Care App, Click & Collect, and Smart Store.
Assist with opening and closing of the store.
Adhere to all H&S guidelines and legal requirements.
Qualifications
Passionate about fashion and committed to a great customer experience.
Communicative, creative, curious, flexible, decisive, and action‑oriented.
Enjoy working in a collaborative, dynamic environment.
Experience in fashion or retail customer service and sales.
Comfortable engaging customers to promote products and loyalty initiatives.
Why You'll Love Working at H&M
We value diverse backgrounds across race, ethnicity, gender, age, religion, sexuality, and disability.
Guided by 7 unique values shaping our 75+ year legacy.
Access to Colleague Resource Groups (CRGs) for community and networking.
Inclusive environment encouraging authenticity.
Global talent community supporting career growth.
Comprehensive benefits: health insurance, wellness, family support, retirement plan, paid leave, community day.
Employee discount at H&M, Other Stories, COS, and other group brands.
Benefits & Compensation Hourly, Non‑Exempt.
Sales Associates Pay Rate: $20.00 per hour
(range may vary with qualifications). Care is taken to provide reasonable accommodations for applicants with disabilities.
Contact us at https://hm.ethicspoint.com for accommodations.
Inclusive Hiring & Privacy Our privacy and cookie notices outline how we collect and protect applicant data. Information is retained for 3 years and only used for assessing suitability. No data is sold or used to train AI models.
#J-18808-Ljbffr