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Customer Service Representative

Blackstone Medical Services, Tampa, Florida, us, 33646

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Position:

Customer Service Representative

Location:

Tampa, FL

Job Id:

215

# of Openings:

1

We are seeking a Customer Service Representative to join our team! You will be responsible for helping patients by providing product and service information and resolving issues.

Responsibilities

Handle incoming patient inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve patient issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications

Previous experience in customer service, sales, or other related fields

Experience with high call volume

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

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