Subaru Automotive Sales Consultant
Subaru Evergreen Park, Evergreen Park, Illinois, United States, 60805
Subaru Automotive Sales Consultant
As a Subaru Automotive Sales Consultant, you are more than a salesperson
you are a trusted guide for customers making an important life decision. This role focuses on education, transparency, and relationship-building while delivering a buying experience that feels comfortable, confident, and memorable. Top performers succeed by combining strong people skills with consistent follow-up, product knowledge, and a genuine commitment to customer satisfaction. Core responsibilities include: Welcome customers and create a friendly, low-pressure environment Learn customer needs and lifestyles to recommend the right Subaru model Educate customers on Subaru safety, AWD capability, reliability, and technology Conduct test drives and explain features clearly and confidently Follow Subaru and dealership sales processes with honesty and transparency Work with management to structure deals and complete paperwork accurately Maintain detailed customer information and follow-up in the CRM Deliver a professional, respectful, and customer-first experience Support Subaru's reputation for trust, safety, and long-term ownership High-performance expectations include: Proactively follow up with leads via phone, text, and email Set and confirm quality appointments that show and close Maintain strong closing ratios and customer satisfaction scores Build long-term relationships that generate repeat and referral business Ask for customer reviews and referrals in a natural, professional way Stay knowledgeable on Subaru products, safety ratings, and programs Manage daily tasks, follow-ups, and pipeline consistently Take ownership of personal goals and performance results Deliver a 10-out-of-10 experience customers feel confident recommending Qualifications and skills include: Customer service or sales experience preferred Strong communication and listening skills Relationship-driven and solution-oriented mindset Comfortable using CRM and digital communication tools Automotive experience helpful, but not required Flexible schedule including weekends What we offer: Competitive commission and bonus structure Subaru-focused training and ongoing coaching Supportive, team-oriented environment Opportunities for career growth and advancement A respected brand with loyal customers and strong community presence
As a Subaru Automotive Sales Consultant, you are more than a salesperson
you are a trusted guide for customers making an important life decision. This role focuses on education, transparency, and relationship-building while delivering a buying experience that feels comfortable, confident, and memorable. Top performers succeed by combining strong people skills with consistent follow-up, product knowledge, and a genuine commitment to customer satisfaction. Core responsibilities include: Welcome customers and create a friendly, low-pressure environment Learn customer needs and lifestyles to recommend the right Subaru model Educate customers on Subaru safety, AWD capability, reliability, and technology Conduct test drives and explain features clearly and confidently Follow Subaru and dealership sales processes with honesty and transparency Work with management to structure deals and complete paperwork accurately Maintain detailed customer information and follow-up in the CRM Deliver a professional, respectful, and customer-first experience Support Subaru's reputation for trust, safety, and long-term ownership High-performance expectations include: Proactively follow up with leads via phone, text, and email Set and confirm quality appointments that show and close Maintain strong closing ratios and customer satisfaction scores Build long-term relationships that generate repeat and referral business Ask for customer reviews and referrals in a natural, professional way Stay knowledgeable on Subaru products, safety ratings, and programs Manage daily tasks, follow-ups, and pipeline consistently Take ownership of personal goals and performance results Deliver a 10-out-of-10 experience customers feel confident recommending Qualifications and skills include: Customer service or sales experience preferred Strong communication and listening skills Relationship-driven and solution-oriented mindset Comfortable using CRM and digital communication tools Automotive experience helpful, but not required Flexible schedule including weekends What we offer: Competitive commission and bonus structure Subaru-focused training and ongoing coaching Supportive, team-oriented environment Opportunities for career growth and advancement A respected brand with loyal customers and strong community presence