
Senior Customer Success Advocate — Remote & Retention Lead
Lumen, Jefferson City, Missouri, United States, 65109
A leading telecommunications company seeks a Customer Success Advocate Sr to ensure revenue retention in Inside and Mid-Market segments. This role includes being a subject matter expert, mentoring new hires, and managing high-touch accounts. Candidates should have over 5 years in customer success or account management, with a strong focus on client relationships and retention strategies. Competitive pay and comprehensive benefits are offered, along with opportunities for professional growth.
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