Loyalty Automotive, a locally-owned and growing group of dealerships and collision repair centers headquartered in Richmond, is seeking an experienced, connected, and motivated F&I Director to lead and elevate our Finance & Insurance team.
This is a leadership role for someone who can drive performance, build strong lender relationships, ensure compliance, and deliver a top-tier customer experience across the F&I process.
Key Responsibilities
Lead the daily operations of the F&I department, ensuring a smooth, professional, and efficient customer experience
Work directly with customers to explain financing options, terms, and approval paths
Present and sell aftermarket products
Develop forecasts, strategies, and performance plans to achieve department goals, growth, and profitability
Recruit, coach, and manage the performance of the F&I team
Build and maintain strong relationships with lenders, banks, and credit unions
Ensure compliance with all state and federal regulations and dealership policies
Resolve customer issues and concerns quickly, professionally, and with a solutions-first mindset
Deliver reporting and performance insights to the management team
Collaborate with General Managers, Sales Managers and leadership to optimize the full deal flow
Support vehicle appraisals and deal structuring as needed
Required Skills & Experience
Proven track record of success in automotive F&I
Senior-level F&I experience (F&I Director, F&I Manager, or multi-store leadership preferred)
Established lender relationships and strong understanding of lender programs
Experience working with subprime credit customers and complex approvals
Strong leadership and team development skills
Excellent communication, negotiation, and presentation ability
High level of professionalism and integrity
Computer and dealership software proficiency
Loyalty Automotive offers an excellent pay plan and compensation package for full-time employees including:
Earning potential with commissions is $250,000
401K/Profit Sharing
Opportunity for Advancement
APPLY TODAY #J-18808-Ljbffr
This is a leadership role for someone who can drive performance, build strong lender relationships, ensure compliance, and deliver a top-tier customer experience across the F&I process.
Key Responsibilities
Lead the daily operations of the F&I department, ensuring a smooth, professional, and efficient customer experience
Work directly with customers to explain financing options, terms, and approval paths
Present and sell aftermarket products
Develop forecasts, strategies, and performance plans to achieve department goals, growth, and profitability
Recruit, coach, and manage the performance of the F&I team
Build and maintain strong relationships with lenders, banks, and credit unions
Ensure compliance with all state and federal regulations and dealership policies
Resolve customer issues and concerns quickly, professionally, and with a solutions-first mindset
Deliver reporting and performance insights to the management team
Collaborate with General Managers, Sales Managers and leadership to optimize the full deal flow
Support vehicle appraisals and deal structuring as needed
Required Skills & Experience
Proven track record of success in automotive F&I
Senior-level F&I experience (F&I Director, F&I Manager, or multi-store leadership preferred)
Established lender relationships and strong understanding of lender programs
Experience working with subprime credit customers and complex approvals
Strong leadership and team development skills
Excellent communication, negotiation, and presentation ability
High level of professionalism and integrity
Computer and dealership software proficiency
Loyalty Automotive offers an excellent pay plan and compensation package for full-time employees including:
Earning potential with commissions is $250,000
401K/Profit Sharing
Opportunity for Advancement
APPLY TODAY #J-18808-Ljbffr