
Professional Customer Support and Sales Specialist
Home Depot, Prescott Valley, Arizona, United States, 86314
The Home Depot Professional Customer Support and Sales Team is committed to providing an outstanding experience for professional customers, including contractors, property owners, and commercial clients. Our team assists at every stage of the Pro customer journey, ensuring:
Efficient order fulfillment and safe loading
Expert product recommendations tailored to each customer's needs
Customized delivery solutions that meet project requirements
As a member of the Pro Customer Support and Sales Team, you will:
Build and maintain professional relationships with our Pro customers
Proactively drive sales by utilizing your product knowledge and understanding of loyalty programs
Meet monthly sales goals and other performance metrics
Your role will involve:
Assisting customers at the Pro Desk
Loading materials for customers
Managing deliveries to ensure smooth operations
Offering specialized knowledge in paints and products
Collaboration is essential! Team members will work together to:
Maintain a clean, organized, and safe environment
Resolve any delivery issues promptly
Communicate Home Depot's advantages over our competitors
Additionally, you will support store goals by:
Monitoring inventory levels
Executing sales initiatives effectively
Upholding the highest standards of customer service and safety
Bilingual communication skills may be preferred at certain locations depending on customer needs.
Location: Prescott Valley, AZ