Remote ServiceNow ITSM Performance Analyst

A Texas educational institution is seeking a qualified Institutional Performance Analyst to manage performance improvement programs using ServiceNow. Responsibilities include analyzing service metrics, implementing process automation, and conducting compliance audits. The ideal candidate will have a strong background in IT Service Management and excellent communication skills. A Bachelor’s degree and at least three years of relevant experience are required, along with knowledge in ITIL frameworks. This role may offer telecommuting opportunities. #J-18808-Ljbffr