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Underwriting Specialist - Ecommerce

Segpay, Deerfield Beach, Florida, United States, 33441

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Join the SegPay Team as an Underwriting Specialist - Ecommerce and help shape the future of online commerce!

SegPay is looking for a detail-oriented and experienced professional to join our team as an Underwriting Specialist - Ecommerce. In this role, you will be responsible for ensuring the safe and efficient onboarding of new ecommerce merchants onto our global payment platform, while adhering to all SegPay policies and regulations.

You will play a critical role in protecting SegPay and our merchants from fraud and financial risk. You will conduct thorough due diligence on merchant applications, including website reviews, CDD, AML checks, and PEP/Sanction screening, and provide ongoing monitoring to ensure compliance. You will be comfortable making risk-based decisions independently and working with minimal supervision.

This is an excellent opportunity for an individual with a proven track record in high-risk ecommerce merchant acquiring and a deep understanding of card scheme regulations. You will have the chance to work with a diverse team of professionals and be at the forefront of the ever-evolving world of online commerce.

What You’ll Do:

Conduct risk-based review of merchant applications in line with company acceptance policies and regulations

Review merchant websites for compliance with company and card scheme requirements

Conduct CDD and AML checks, PEP/Sanction screening, etc using internal and third‑party tools

Ensure merchant files are complete, accurate and up to date

Liaise directly with the Account Management team to ensure all necessary merchant information and KYC documentation is collected

Ensure merchants are onboarded efficiently

liaising with Acquiring Partners for any queries relating to Merchant Onboarding, Merchant account changes and terminations

Conduct ODD review of existing merchants

Provide feedback to continually improve processes

Review daily exception reports, identify and investigate any anomalies and elevate findings

Assist team members and other departments by sharing knowledge and expertise of underwriting, risk and onboarding

Perform other duties and projects as assigned

Qualifications:

Minimum 3 years of experience in ecommerce adult merchant acquiring

Understanding of card scheme rules and requirements

Knowledge of CDD and AML regulations

Critical and analytical thinker with strong attention to detail

Decision maker using a risk based approach

Ability to identify, analyse, elevate, and resolve problems/issues

Efficient time management skills

Proactive and goal‑oriented self‑starter

Fluent English speaker possessing excellent verbal and written communication skills

Capacity to work independently with minimal direction as well as being a strong team player

Excellent computer skills

SQL Server experience (a plus)

If you are a highly motivated and detail-oriented individual with a passion for online commerce, we encourage you to apply!

Segpay is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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