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Inside Sales Rep – Tech Products (Remote)

Concentrix, Wyoming, Ohio, United States

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Why consider this job opportunity

Salary up to $17.31/hr.

Paid training and performance-based incentives

Lucrative employee referral bonus opportunities

Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan

Opportunities for career growth and personal development within a supportive work environment

Work-from-home convenience with a flexible schedule

What to Expect (Job Responsibilities)

Provide inbound customer support using a call flow guide

Assist customers with completing purchases and provide post-order support

Engage in conversations to identify customer needs and persuade them to purchase additional products/services

Maintain up-to-date knowledge of client products and services, such as smartphones, tablets, and computers

Track, document, and retrieve information in databases

What is Required (Qualifications)

6+ months of soft sales experience (upselling/recommending products or services, telemarketing, etc.)

High school diploma or GED

Strong focus on building customer relationships and communication skills

Open availability and ability to work in a quiet, distraction-free environment

Strong computer navigation skills and proficiency in multi-tasking

How to Stand Out (Preferred Qualifications)

Familiarity with iOS and/or MacOS or comparable technology

Eagerness to learn new technologies

A desktop or laptop for PC and internet testing

Employer Industry: Technology Services

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