Inside Sales Rep – Tech Products (Remote)
Concentrix, Charleston, West Virginia, United States
Employer Industry: Technology and Customer Service
Why consider this job opportunity:
Base salary of $17.31/hr with performance-based incentives
Opportunity for career advancement and personal development within a globally recognized company
Work-from-home convenience with a supportive, inclusive culture
Paid training and daily pay enrollment option for early access to earnings
Strong focus on employee well‑being with health and wellness programs
Engaging company events and networking opportunities that promote diversity and inclusion
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Assist customers in completing purchases and offer post‑order support
Engage customers with probing questions to identify their needs
Persuade customers to purchase additional products and services
Maintain detailed records and track information in databases
What is Required (Qualifications):
6+ months of soft sales experience, including upselling and telemarketing
Strong focus on building customer relationships and effective communication skills
Open availability and ability to work in a quiet, distraction‑free environment
High school diploma or GED
Proficiency in fast‑paced multi‑tasking and strong computer navigation skills
How to Stand Out (Preferred Qualifications):
Familiarity with smartphones, tablets, computers, and wearables
Basic understanding of iOS and/or MacOS or comparable technology
A desktop or laptop computer for testing purposes
#J-18808-Ljbffr
Why consider this job opportunity:
Base salary of $17.31/hr with performance-based incentives
Opportunity for career advancement and personal development within a globally recognized company
Work-from-home convenience with a supportive, inclusive culture
Paid training and daily pay enrollment option for early access to earnings
Strong focus on employee well‑being with health and wellness programs
Engaging company events and networking opportunities that promote diversity and inclusion
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Assist customers in completing purchases and offer post‑order support
Engage customers with probing questions to identify their needs
Persuade customers to purchase additional products and services
Maintain detailed records and track information in databases
What is Required (Qualifications):
6+ months of soft sales experience, including upselling and telemarketing
Strong focus on building customer relationships and effective communication skills
Open availability and ability to work in a quiet, distraction‑free environment
High school diploma or GED
Proficiency in fast‑paced multi‑tasking and strong computer navigation skills
How to Stand Out (Preferred Qualifications):
Familiarity with smartphones, tablets, computers, and wearables
Basic understanding of iOS and/or MacOS or comparable technology
A desktop or laptop computer for testing purposes
#J-18808-Ljbffr