Collections Specialist
EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsitesanytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide. Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley. We're a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users. Job Description EarthCam is seeking a Collections Specialist to join our finance team. This role is responsible for managing accounts receivable, reducing past-due balances, and maintaining positive client relationships while ensuring timely payments. The ideal candidate is detail-oriented, professional, and confident communicating with clients to resolve billing issues while protecting company cash flow. Responsibilities Manage and maintain the collections process for assigned accounts Contact clients via phone, email, and written communication to follow up on past-due invoices Negotiate payment plans and settlements when appropriate Research and resolve billing discrepancies in collaboration with internal departments Update customer records and document communications in the CRM/ERP system Generate aging reports and monitor account status Escalate high-risk or delinquent accounts to management as needed Ensure compliance with company policies and applicable regulations
EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsitesanytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide. Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley. We're a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users. Job Description EarthCam is seeking a Collections Specialist to join our finance team. This role is responsible for managing accounts receivable, reducing past-due balances, and maintaining positive client relationships while ensuring timely payments. The ideal candidate is detail-oriented, professional, and confident communicating with clients to resolve billing issues while protecting company cash flow. Responsibilities Manage and maintain the collections process for assigned accounts Contact clients via phone, email, and written communication to follow up on past-due invoices Negotiate payment plans and settlements when appropriate Research and resolve billing discrepancies in collaboration with internal departments Update customer records and document communications in the CRM/ERP system Generate aging reports and monitor account status Escalate high-risk or delinquent accounts to management as needed Ensure compliance with company policies and applicable regulations