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Collections Specialist

EarthCam, Upper Saddle River, New Jersey, United States

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Who We Are EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites—anytime, anywhere.

Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide.

Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision‑making.

Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.

We're a collaborative, hands‑on team that builds our technology in-house and works closely across departments to solve real problems for real users.

Job Description EarthCam is seeking a Collections Specialist to join our finance team. This role is responsible for managing accounts receivable, reducing past‑due balances, and maintaining positive client relationships while ensuring timely payments.

The ideal candidate is detail‑oriented, professional, and confident communicating with clients to resolve billing issues while protecting company cash flow.

Responsibilities

Manage and maintain the collections process for assigned accounts

Contact clients via phone, email, and written communication to follow up on past‑due invoices

Negotiate payment plans and settlements when appropriate

Research and resolve billing discrepancies in collaboration with internal departments

Update customer records and document communications in the CRM/ERP system

Generate aging reports and monitor account status

Escalate high‑risk or delinquent accounts to management as needed

Ensure compliance with company policies and applicable regulations

Requirements Who You Are

Organized and highly detail‑oriented

Comfortable having professional payment‑related conversations

Able to manage multiple accounts and priorities simultaneously

Strong problem‑solver with sound judgment

Self‑motivated and able to work independently

Professional, composed, and solution‑focused

Qualifications

3-5 years of experience in collections, accounts receivable, or credit control (B2B experience preferred)

Strong communication and negotiation skills

Proficient in Microsoft Office (Excel, Word, Outlook)

Experience with accounting software or ERP systems

Ability to analyze aging reports and financial data

High level of professionalism and discretion

Benefits At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people‑first environment where innovation, growth, and collaboration thrive.

Salary starting at $65K annually and performance‑based bonuses

100% company‑paid health insurance (single coverage)

Dental and Vision insurance

401(k) plan with generous company matching

Paid time off plus paid holidays

Complimentary breakfasts, lunches, and snacks

Team events, BBQs, and our annual company Olympics

We're proud to foster an energetic, entrepreneurial workplace where your ideas matter and your career can grow.

Recruitment Fraud Disclaimer EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone.

For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.

https://www.earthcam.net/about/careers/recruitmentfraud/

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