Benefits
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
About Us British Swim School of West Portland Suburbs is a mission-driven swim school serving swimmers of
every age and every stage . We are committed to delivering high-quality swim instruction that builds
water safety, confidence, and strong swim skills , while making a meaningful impact in the communities we serve.
Compensation and Benefits
Pay starts at $17 - $20 based on experience.
Potential to become full-time depending on performance
Performance Bonus: We may offer a bonus component based on enrollment growth and outreach performance (to be discussed during employment)
Paid Time Off
Snacks provided at the work location
Opportunities for internal advancement
Excellent work culture
Employee discount
Referral program
The Position This role is ideal for a
people-person with a background in sales or business development
who enjoys building relationships within the local community. You will balance providing excellent support to our families with a proactive approach to growing our school through community partnerships.
Key Responsibilities Customer Success & Enrollment Growth
Answer inbound phone calls, emails, and online inquiries with a
focus on converting interest into enrollments .
Manage customer inquiries and support requests, ensuring every family feels valued.
Lead by example:
Share successful enrollment techniques and tips with our CSR team to help increase our overall conversion rates
Maintain accurate customer records and follow up proactively with prospective leads.
Community Outreach & Business Development
Relationship Development:
Proactively reach out to and build long-term partnerships with local schools, preschools, daycares, HOAs, and community groups.
Brand Advocacy:
Identify and coordinate opportunities for water safety presentations, booths, and local events to increase brand awareness.
Represent British Swim School at community events (occasional evenings/weekends as needed).
Identify new community-based opportunities to drive lead generation and school growth.
Skills and Abilities
Friendly, confident communicator who enjoys
networking and building rapport .
Strong customer service skills with a
natural ability to persuade and enroll others in our mission .
Organized and self-motivated—you enjoy "getting out there" to make things happen.
Comfortable using phone systems, CRM tools, and basic technology
Willingness to attend local events during evenings or weekends as needed
Bilingual English/Spanish preferred (not required)
Qualifications
High School Diploma or Equivalent
Customer Service and/or Sales experience - 1 year (preferred)
Schedule & Location
Part-time:
24–30 hours per week
3–4 days per week, including weekends
when needed for events
Hybrid role : on-site during weekdays; remote work may be available on weekends
Must be able to commute to
NW Portland, OR (97229)
At British Swim School, we are more than a swim lesson provider. We are a survival-first organization committed to making a real difference in our community. As part of the Customer Success Team, your goal is to ensure every family feels supported, informed, and confident—while helping us expand our reach and impact locally.
Flexible work from home options available.
#J-18808-Ljbffr
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
About Us British Swim School of West Portland Suburbs is a mission-driven swim school serving swimmers of
every age and every stage . We are committed to delivering high-quality swim instruction that builds
water safety, confidence, and strong swim skills , while making a meaningful impact in the communities we serve.
Compensation and Benefits
Pay starts at $17 - $20 based on experience.
Potential to become full-time depending on performance
Performance Bonus: We may offer a bonus component based on enrollment growth and outreach performance (to be discussed during employment)
Paid Time Off
Snacks provided at the work location
Opportunities for internal advancement
Excellent work culture
Employee discount
Referral program
The Position This role is ideal for a
people-person with a background in sales or business development
who enjoys building relationships within the local community. You will balance providing excellent support to our families with a proactive approach to growing our school through community partnerships.
Key Responsibilities Customer Success & Enrollment Growth
Answer inbound phone calls, emails, and online inquiries with a
focus on converting interest into enrollments .
Manage customer inquiries and support requests, ensuring every family feels valued.
Lead by example:
Share successful enrollment techniques and tips with our CSR team to help increase our overall conversion rates
Maintain accurate customer records and follow up proactively with prospective leads.
Community Outreach & Business Development
Relationship Development:
Proactively reach out to and build long-term partnerships with local schools, preschools, daycares, HOAs, and community groups.
Brand Advocacy:
Identify and coordinate opportunities for water safety presentations, booths, and local events to increase brand awareness.
Represent British Swim School at community events (occasional evenings/weekends as needed).
Identify new community-based opportunities to drive lead generation and school growth.
Skills and Abilities
Friendly, confident communicator who enjoys
networking and building rapport .
Strong customer service skills with a
natural ability to persuade and enroll others in our mission .
Organized and self-motivated—you enjoy "getting out there" to make things happen.
Comfortable using phone systems, CRM tools, and basic technology
Willingness to attend local events during evenings or weekends as needed
Bilingual English/Spanish preferred (not required)
Qualifications
High School Diploma or Equivalent
Customer Service and/or Sales experience - 1 year (preferred)
Schedule & Location
Part-time:
24–30 hours per week
3–4 days per week, including weekends
when needed for events
Hybrid role : on-site during weekdays; remote work may be available on weekends
Must be able to commute to
NW Portland, OR (97229)
At British Swim School, we are more than a swim lesson provider. We are a survival-first organization committed to making a real difference in our community. As part of the Customer Success Team, your goal is to ensure every family feels supported, informed, and confident—while helping us expand our reach and impact locally.
Flexible work from home options available.
#J-18808-Ljbffr