Manager of Client Strategy - Commercial Property & Casualty
Goodwin Recruiting, Atlanta, Georgia, United States, 30383
Manager of Client Strategy - Commercial Property & Casualty
Location: Atlanta, GA | Full-Time | Exempt
We are seeking a strategic and experienced
Manager of Client Strategy (Commercial P&C)
to lead client service operations, drive account retention, and support business growth within a high-performing commercial insurance environment.
The
Manager of Client Strategy
builds upon senior-level Client Service Executive responsibilities while providing leadership, operational oversight, and strategic direction for a team of client service professionals. This role is ideal for a seasoned
commercial lines insurance leader
who thrives in client-facing strategy, renewal execution, risk analysis, and team development.
Key Responsibilities Leadership & Business Growth Develop and implement strategic client retention and account growth plans Lead renewal strategy discussions and client-facing presentations Provide market trend insights and risk advisory guidance to clients Represent the organization at industry events and networking functions Maintain strong relationships with carriers, brokers, and industry partners Operational Oversight & Service Execution Lead internal account team meetings to ensure renewal timelines and service standards are met Support Producers in annual review meetings, proposals, prospect meetings, and policy delivery Initiate and lead client touchpoints and renewal strategy discussions Review contracts and provide coverage guidance as needed Oversee policy changes, endorsements, audit verifications, and carrier communications Ensure compliance with service calendars and regulatory documentation Client Strategy & Technical Expertise Prepare and maintain detailed insurance summaries, schedules, and proposals Market renewals and negotiate competitive terms and conditions Conduct benchmarking, budgeting, and analytical reviews for commercial accounts Perform rating plan analysis, quote comparisons, deductible analysis, and cash flow projections Conduct advanced
Workers' Compensation Experience Mod forecasting and analysis Deliver stewardship reports and strategic recommendations to clients Financial & Administrative Management Conduct financial performance reviews of assigned books of business Monitor profitability, staffing efficiency, and client retention metrics Oversee billing practices and aged receivables in alignment with agency credit policy Process cancellation requests while protecting financial equity Team Management & Development Lead and mentor a team of Client Service Executives, Associates, and Assistants Manage workload distribution to ensure operational efficiency Conduct performance evaluations and support professional development Provide internal training on coverage, endorsements, and best practices Participate in continuing education and industry designation programs Qualifications 8+ years of experience in
Commercial Property & Casualty insurance Active Property & Casualty License Prior leadership or supervisory experience within a commercial insurance service team Strong background in commercial lines renewals and account management Expertise in
Workers' Compensation Experience Mod analysis and strategic brokering Proven negotiation and carrier relationship management skills Strong analytical, financial, and organizational abilities Excellent communication and team leadership skills Compensation & Benefits Competitive base salary (commensurate with experience) Unlimited PTO Medical, Dental, and Vision insurance 401(k) with employer contribution Flexible work schedule Continuing education and professional development support Clear career advancement path Why This Role?
This
Manager of Client Strategy - Commercial P&C
position is designed for a senior insurance professional ready to lead strategically, mentor high-performing teams, and drive measurable client retention and growth within a collaborative environment.
If you are an experienced
Commercial Lines Manager, Senior Client Service Executive, or P&C Account Leader , we encourage you to apply.
Location: Atlanta, GA | Full-Time | Exempt
We are seeking a strategic and experienced
Manager of Client Strategy (Commercial P&C)
to lead client service operations, drive account retention, and support business growth within a high-performing commercial insurance environment.
The
Manager of Client Strategy
builds upon senior-level Client Service Executive responsibilities while providing leadership, operational oversight, and strategic direction for a team of client service professionals. This role is ideal for a seasoned
commercial lines insurance leader
who thrives in client-facing strategy, renewal execution, risk analysis, and team development.
Key Responsibilities Leadership & Business Growth Develop and implement strategic client retention and account growth plans Lead renewal strategy discussions and client-facing presentations Provide market trend insights and risk advisory guidance to clients Represent the organization at industry events and networking functions Maintain strong relationships with carriers, brokers, and industry partners Operational Oversight & Service Execution Lead internal account team meetings to ensure renewal timelines and service standards are met Support Producers in annual review meetings, proposals, prospect meetings, and policy delivery Initiate and lead client touchpoints and renewal strategy discussions Review contracts and provide coverage guidance as needed Oversee policy changes, endorsements, audit verifications, and carrier communications Ensure compliance with service calendars and regulatory documentation Client Strategy & Technical Expertise Prepare and maintain detailed insurance summaries, schedules, and proposals Market renewals and negotiate competitive terms and conditions Conduct benchmarking, budgeting, and analytical reviews for commercial accounts Perform rating plan analysis, quote comparisons, deductible analysis, and cash flow projections Conduct advanced
Workers' Compensation Experience Mod forecasting and analysis Deliver stewardship reports and strategic recommendations to clients Financial & Administrative Management Conduct financial performance reviews of assigned books of business Monitor profitability, staffing efficiency, and client retention metrics Oversee billing practices and aged receivables in alignment with agency credit policy Process cancellation requests while protecting financial equity Team Management & Development Lead and mentor a team of Client Service Executives, Associates, and Assistants Manage workload distribution to ensure operational efficiency Conduct performance evaluations and support professional development Provide internal training on coverage, endorsements, and best practices Participate in continuing education and industry designation programs Qualifications 8+ years of experience in
Commercial Property & Casualty insurance Active Property & Casualty License Prior leadership or supervisory experience within a commercial insurance service team Strong background in commercial lines renewals and account management Expertise in
Workers' Compensation Experience Mod analysis and strategic brokering Proven negotiation and carrier relationship management skills Strong analytical, financial, and organizational abilities Excellent communication and team leadership skills Compensation & Benefits Competitive base salary (commensurate with experience) Unlimited PTO Medical, Dental, and Vision insurance 401(k) with employer contribution Flexible work schedule Continuing education and professional development support Clear career advancement path Why This Role?
This
Manager of Client Strategy - Commercial P&C
position is designed for a senior insurance professional ready to lead strategically, mentor high-performing teams, and drive measurable client retention and growth within a collaborative environment.
If you are an experienced
Commercial Lines Manager, Senior Client Service Executive, or P&C Account Leader , we encourage you to apply.