
Senior Customer Success Advocate — Remote & Retention Lead
Lumen, Annapolis, Maryland, United States, 21403
A global telecommunications company is seeking a Customer Success Advocate Sr in Annapolis, MD. The role focuses on revenue retention for the Inside and Mid-Market customer segment, requiring expert mentorship skills and the ability to engage with customers effectively. Candidates should have over 5 years of experience in customer success and the ability to manage accounts independently. Strong analytical skills and a relevant bachelor's degree are essential. This role offers a comprehensive benefits package and promotes a culture of teamwork.
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