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Sales Support Administrator

Advertising Vehicles Inc, Cincinnati, Ohio, United States, 45208

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Description

Job Title:

Sales Support Administrator

Reports to:

Director of Operations

Department : Sales and Operations

FLSA Status:

Exempt

Who We Are Since 2003, Advertising Vehicles

has been a premier nationwide fleetgraphics and vehicle advertising company, helping businesses of all sizes transform their vehicles into high-impact marketing assets. Headquartered in Cincinnati, Ohio, with teams across the U.S., the company offers end-to-end services—from strategic concept and in-house design to production, installation, and ongoing fleet management—within its 30,000-square-foot facility. By combining deep expertise in both vehicles and advertising with durable materials and data-informed design,

Advertising Vehicles

delivers scalable, brand-consistent solutions that turn fleets into moving billboards that maximize visibility, reinforce brand recognition, and drive measurable results on the road.

Who We’re Looking For We’re not for everyone — and that’s intentional.

You’ll thrive here if you:

Take ownership and follow through

Want to win and expect results from your effort

Prefer accountability over comfort

Thrive in a fast-paced, in-office, team environment

See challenges as problems to solve

We hire for character first, skills second.

Core Values

Driven to Win

Authentically Gritty

Passionate Learner

Committed to Accountability

Contagiously Positive

Why Join Us

EST03 takes extraordinary efforts to connect with the passions and goals of our staff, our partners, and our customers. We welcome and value input from our employees, which allows us to

“Drive to Win” .

You will work with national and regional brands

Receive clear expectations and strong leadership

Growth opportunities as the company scales

Competitive pay, benefits, PTO, and 401(k) match

A culture that rewards effort, results, and teamwork

What You'll Do Sales Support

Serve as an internal liaison between the Sales team and other organizational departments.

Assist the Sales team with administrative support assisting with order entry and art approvals.

Monitors Print & Ship revenue to ensure accurate forecasting by ensuring that the orders are printed in the projected month or moving the money to the next month forecast in collaboration with the AE/AM.

Collection and validation of all necessary project intake information (vehicle counts, types, photos, VINs, locations, measurements, POCs)

Prompt response to internal teams via Tasks in NetSuite.

Operational Support

Ensure order expectations are clearly documented for the Design and Project Management teams.

Enter project data into internal systems with 100% accuracy and completeness.

Provide regular reporting to the Director of Operations on project intake status and operational bottlenecks.

Assist with maintaining subcontractor records, COIs and W9s.

Help prepare weekly internal huddles with status reports and key insights.

Client Experience

Support issue resolution by quickly escalating concerns or delays to appropriate internal teams.

Coordinate client proofs and approvals.

Ensure all client-facing documents are polished, accurate, timely and aligned with the brand.

Occasional front desk support and vehicle check-in and pickup.

Other Duties as assigned Supervision Received

Reports to the Director of Operations. Receives feedback from the National Account team.

Supervision Exercised

None

Requirements Qualifications & Skills

Bachelor's degree or equivalent experience required.

Minimum of 2 years of experience in customer service or outside sales experience required

Prior experience in accounts management preferred, but not required.

Strong people and rapport building skills with a positive and personable demeanor.

Demonstrated collaboration, negotiation, and persuasion skills.

Superior listening skills and creative problem resolution skills.

Effective oral and written communication skills.

Excellent organization and time management skills.

Ability to adapt to flexible, dynamic situations.

Solid computer skills with an in-depth knowledge of MS Office software (Word, Excel, PowerPoint) and working knowledge of web-based CRM systems.

Minimal travel required (5%).

Work Requirements

Valid driver’s license and personal vehicle to travel to client locations.

Ability to lift approximately 15-20 lbs.

AV HQ based position.

Ability to work independently.

EEO EST03 and its subsidiaries ( Adsposure, Advertising Vehicles, and STICK ) are Equal Opportunity Employers committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind and make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any other status protected by applicable law.EST03 provides reasonable accommodations to qualified individuals with disabilities, unless doing so would result in undue hardship.

Disclaimer Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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