A leading SaaS company is seeking a Named Customer Success Manager to support federal government clients in New York. This role involves guiding the deployment and adoption of Asana, ensuring value delivery, and acting as a trusted advisor. You will leverage extensive experience in Customer Success and federal requirements to enhance customer relationships and strategy. A strong focus on customer-centric solutions, excellent communication skills, and experience in SaaS environments are essential. A hybrid work schedule and regular travel to Washington D.C. are expected.
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