Sales Support Administrator
American Crane & Equipment Corporation, Douglassville, Pennsylvania, United States, 19518
NOW HIRING: Sales Support Administrator
Monday – Friday | 8:00AM–4:30PM | On‑site in Douglassville, PA
Ready to support a fast‑paced sales organization where accuracy, responsiveness, and teamwork matter? American Crane & Equipment Corporation (ACECO) is seeking a detail‑oriented and customer‑focused Sales Support Administrator to support our Sales and Proposals teams. This role plays a critical part in ensuring sales operations run smoothly by assisting with documentation, coordination, customer communication, and administrative support throughout the sales lifecycle.
Job Details
Job Title: Sales Support Administrator
Department: Sales
Location: 531 Old Swede Road – Douglassville, PA 19518
Schedule: Monday – Friday | 8:00AM–4:30PM | Full‑time hours on‑site
Job Classification: Non‑Exempt
Compensation: Competitive starting hourly rate based on experience and qualifications
Why Join American Crane?
Sales Impact – Directly support sales and proposal efforts that drive customer success and project execution
Team Collaboration – Work closely with Sales, Engineering, Proposals, and Operations teams
Stability & Growth – Join a well‑established manufacturing company with long‑term career opportunities
People‑First Culture – Be part of a team that values accuracy, accountability, and doing the right thing
What You’ll Do
Provide administrative and coordination support to the Sales and Proposals teams
Assist with preparing and organizing sales documentation, proposals, and customer records
Support bid list registrations, customer prequalification requests, and related tracking
Maintain and update customer information, files, and sales documentation in internal systems
Communicate professionally with customers, vendors, and internal teams via phone and email
Track deadlines, follow up on required information, and ensure timely responses
Assist with data entry, reporting, and general sales‑related administrative tasks
Support continuous improvement of sales processes and documentation accuracy
Education & Experience
High school diploma or GED required
Associate degree or coursework in Business Administration, Sales, or a related field preferred
1–3 years of administrative, sales support, or customer service experience preferred
Experience in a manufacturing, industrial, or technical environment is a plus
Skills & Attributes
Strong organizational skills and attention to detail
Professional written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
Ability to manage multiple priorities and deadlines in a fast‑paced environment
Comfortable working with data, documentation, and internal systems
Dependable, self‑motivated, and collaborative
Aligned with ACECO’s mission, values, and GRIT culture
Requirements
Authorization to work in the United States without current or future employer sponsorship
Ability to verify identity and employment authorization (Form I‑9)
Eligibility to access information or technology governed by U.S. export control laws (including 10 C.F.R. Part 810, EAR, and/or ITAR), where applicable
Willingness to undergo a background check in accordance with applicable laws
Willingness to undergo a pre‑employment drug screen in accordance with company policy and randomized drug screens during employment
Ability to meet the posted work schedule and maintain reliable attendance and punctuality
Willingness to follow all company safety policies and procedures
Willingness to complete required safety and compliance training
Ability to perform the essential functions of the position, with or without reasonable accommodation
Ability to maintain professional conduct aligned with company values and expectations
Additional Requirements For The Position
Ability to work full‑time on‑site, Monday–Friday, 8:00AM–4:30PM
Ability to sit for extended periods and work at a computer for most of the workday
Ability to use standard office equipment (computer, phone, scanner, copier)
Ability to manage confidential and sensitive information with discretion
Work Environment
Professional office‑based, on‑site role
Regular collaboration with Sales, Engineering, Proposals, and Operations teams
Fast‑paced environment with time‑sensitive requests and deadlines
Occasional interaction with manufacturing or shop‑floor personnel
What’s In It For You?
Competitive hourly pay based on experience, skills, education, and market data
Comprehensive medical, vision, dental, and life insurance – available day one (no wait)
Wellness plan
Tuition reimbursement
Generous paid time off (unused PTO hours roll over each year)
401K retirement plan
10 paid company holidays
Role‑specific highlights:
Exposure to sales operations and proposal processes in a complex manufacturing environment
Opportunity to grow into advanced sales, proposal, or operations support roles
Ready to Apply?
Submit your application online at Recruitment (adp.com)
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
American Crane & Equipment Corporation is an Equal Opportunity Employer.
The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.
This Position Requires
Valid proof of identity and authorization to work in the U.S. (Form I‑9)
Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law
Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73)
The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits‑eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
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Ready to support a fast‑paced sales organization where accuracy, responsiveness, and teamwork matter? American Crane & Equipment Corporation (ACECO) is seeking a detail‑oriented and customer‑focused Sales Support Administrator to support our Sales and Proposals teams. This role plays a critical part in ensuring sales operations run smoothly by assisting with documentation, coordination, customer communication, and administrative support throughout the sales lifecycle.
Job Details
Job Title: Sales Support Administrator
Department: Sales
Location: 531 Old Swede Road – Douglassville, PA 19518
Schedule: Monday – Friday | 8:00AM–4:30PM | Full‑time hours on‑site
Job Classification: Non‑Exempt
Compensation: Competitive starting hourly rate based on experience and qualifications
Why Join American Crane?
Sales Impact – Directly support sales and proposal efforts that drive customer success and project execution
Team Collaboration – Work closely with Sales, Engineering, Proposals, and Operations teams
Stability & Growth – Join a well‑established manufacturing company with long‑term career opportunities
People‑First Culture – Be part of a team that values accuracy, accountability, and doing the right thing
What You’ll Do
Provide administrative and coordination support to the Sales and Proposals teams
Assist with preparing and organizing sales documentation, proposals, and customer records
Support bid list registrations, customer prequalification requests, and related tracking
Maintain and update customer information, files, and sales documentation in internal systems
Communicate professionally with customers, vendors, and internal teams via phone and email
Track deadlines, follow up on required information, and ensure timely responses
Assist with data entry, reporting, and general sales‑related administrative tasks
Support continuous improvement of sales processes and documentation accuracy
Education & Experience
High school diploma or GED required
Associate degree or coursework in Business Administration, Sales, or a related field preferred
1–3 years of administrative, sales support, or customer service experience preferred
Experience in a manufacturing, industrial, or technical environment is a plus
Skills & Attributes
Strong organizational skills and attention to detail
Professional written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
Ability to manage multiple priorities and deadlines in a fast‑paced environment
Comfortable working with data, documentation, and internal systems
Dependable, self‑motivated, and collaborative
Aligned with ACECO’s mission, values, and GRIT culture
Requirements
Authorization to work in the United States without current or future employer sponsorship
Ability to verify identity and employment authorization (Form I‑9)
Eligibility to access information or technology governed by U.S. export control laws (including 10 C.F.R. Part 810, EAR, and/or ITAR), where applicable
Willingness to undergo a background check in accordance with applicable laws
Willingness to undergo a pre‑employment drug screen in accordance with company policy and randomized drug screens during employment
Ability to meet the posted work schedule and maintain reliable attendance and punctuality
Willingness to follow all company safety policies and procedures
Willingness to complete required safety and compliance training
Ability to perform the essential functions of the position, with or without reasonable accommodation
Ability to maintain professional conduct aligned with company values and expectations
Additional Requirements For The Position
Ability to work full‑time on‑site, Monday–Friday, 8:00AM–4:30PM
Ability to sit for extended periods and work at a computer for most of the workday
Ability to use standard office equipment (computer, phone, scanner, copier)
Ability to manage confidential and sensitive information with discretion
Work Environment
Professional office‑based, on‑site role
Regular collaboration with Sales, Engineering, Proposals, and Operations teams
Fast‑paced environment with time‑sensitive requests and deadlines
Occasional interaction with manufacturing or shop‑floor personnel
What’s In It For You?
Competitive hourly pay based on experience, skills, education, and market data
Comprehensive medical, vision, dental, and life insurance – available day one (no wait)
Wellness plan
Tuition reimbursement
Generous paid time off (unused PTO hours roll over each year)
401K retirement plan
10 paid company holidays
Role‑specific highlights:
Exposure to sales operations and proposal processes in a complex manufacturing environment
Opportunity to grow into advanced sales, proposal, or operations support roles
Ready to Apply?
Submit your application online at Recruitment (adp.com)
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
American Crane & Equipment Corporation is an Equal Opportunity Employer.
The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.
This Position Requires
Valid proof of identity and authorization to work in the U.S. (Form I‑9)
Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law
Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73)
The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits‑eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
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