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Sales Operations Analyst

AccruePartners, Concord, North Carolina, United States, 28027

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A branded, high-growth manufacturer/distributor in the safety space Mission-driven organization focused on delivering high-quality, safety-critical products serving customers across construction and industrial markets (and adjacent end markets) Efficient, performance-minded business with sustained growth and meaningful runway ahead, including expansion opportunities as the platform scales Collaborative commercial + operations environment with a blended sales model (field coverage + under-served house accounts) and close partnership across customer service, shipping/logistics, sales support, and marketing WHAT THEY OFFER YOU

Direct exposure to senior leadership and cross-functional initiatives Opportunity to help design and improve processes, build workflows, and create documentation/SOPs to retain operational knowledge Growth opportunities with a company that invests in their employees On-site, highly collaborative team environment focused on team building and working closely together day-to-day WHY THIS ROLE IS IMPORTANT

Support the sales organization by processing and tracking product samples for independent reps, ensuring accurate follow-through and visibility. Track, reconcile, and report on co-op rebates for buying groups, including ongoing follow-up and issue resolution. Calculate and administer commissions while producing recurring sales support reporting and analytics. Help optimize Microsoft Dynamics 365 integrated with Microsoft Business Central, leveraging Power Automate to streamline workflows, connect data, and document SOPs/playbooks for cross-training and scalability THE BACKGROUND THAT FITS

2-3+ years in sales support, operations, or administrative analytics role Strong CRM experience (Dynamics 365 preferred) Experience with Microsoft Business Central or similar ERP highly preferred Strong Excel skills, comfortable building reporting and commission models Highly organized, detail-oriented, and proactive; comfortable juggling daily execution with process improvement Power Automate workflow design experience preferred but not required

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