Senior Small Business Relationship Banker (Dalton Main Branch)
Regions Financial Corporation, Dalton, Georgia, us, 30722
Overview
Thank you for your interest in a career at Regions. Regions believes associates deserve more than a job and offers performance-driven individuals a place to build a career with opportunities for growth, development, and upward mobility. Regions is dedicated to safeguarding personal information submitted for job opportunities and will store data in accordance with regulatory requirements for a minimum of three years. You may review, modify, or update your information by visiting the careers section of the system. Job Description
At Regions, the Senior Small Business Relationship Banker is responsible for meeting with customers and prospects in person and by phone to determine financial needs and to offer appropriate products, services, and guidance to help achieve those goals. The role provides services to all customers but focuses on small business customers with revenues up to $5MM, including acquiring new customers and deepening existing relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending. Regions’ mission is to make life better for customers and communities. We are seeking candidates with retail or sales experience who are motivated for growth, development, and upward mobility. The successful candidate should be individually driven and competitive, and able to work as part of a team. Strong communication skills and the ability to identify customer needs are essential. Primary Responsibilities
Achieve individual and branch targets by proactively identifying customer needs and providing guidance on Regions’ solutions, with a focus on small business customers Conduct outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new customers Partner with the Branch Manager to serve as the primary relationship manager for a portfolio of small business customers with revenues up to $5MM Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings Provide a consistent optimal customer experience, including day-to-day branch responsibilities and processing transactions Own and resolve customer issues Refer customers to internal experts when additional financial goals and needs are identified Support team development by serving as a subject matter expert for junior bankers Follow bank processes and procedures, adhere to applicable laws and regulations, and manage operational risks This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the National Mortgage Licensing System website for more information. Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer frequently, including typing and sustaining attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Preferences
Bachelor’s degree Skills and Competencies
Adherence to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Excellent customer service Strong relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong business acumen to assess the needs of small business clients Strong verbal, written communication, and organizational skills Position Type
Full time Compensation Details
Pay ranges are job specific and provided as a reference for compensation decisions. Factors such as experience, skills, knowledge, contribution, job location, and performance influence pay. Ranges are based on the market for the position location and level. This role is eligible to participate in an incentive plan, with potential to earn incentives based on performance against defined metrics and goals. Benefits Information
Regions offers a benefits package that is flexible and comprehensive. The following benefits are offered for informational purposes and are not a complete summary of plan terms and conditions: Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note that benefits and plans may change at Regions’ discretion. To learn more about Regions’ benefits, please review the official benefits page on the Regions site. Location Details
Dalton Main Location: Dalton, Georgia Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the posting date.
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Thank you for your interest in a career at Regions. Regions believes associates deserve more than a job and offers performance-driven individuals a place to build a career with opportunities for growth, development, and upward mobility. Regions is dedicated to safeguarding personal information submitted for job opportunities and will store data in accordance with regulatory requirements for a minimum of three years. You may review, modify, or update your information by visiting the careers section of the system. Job Description
At Regions, the Senior Small Business Relationship Banker is responsible for meeting with customers and prospects in person and by phone to determine financial needs and to offer appropriate products, services, and guidance to help achieve those goals. The role provides services to all customers but focuses on small business customers with revenues up to $5MM, including acquiring new customers and deepening existing relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending. Regions’ mission is to make life better for customers and communities. We are seeking candidates with retail or sales experience who are motivated for growth, development, and upward mobility. The successful candidate should be individually driven and competitive, and able to work as part of a team. Strong communication skills and the ability to identify customer needs are essential. Primary Responsibilities
Achieve individual and branch targets by proactively identifying customer needs and providing guidance on Regions’ solutions, with a focus on small business customers Conduct outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new customers Partner with the Branch Manager to serve as the primary relationship manager for a portfolio of small business customers with revenues up to $5MM Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings Provide a consistent optimal customer experience, including day-to-day branch responsibilities and processing transactions Own and resolve customer issues Refer customers to internal experts when additional financial goals and needs are identified Support team development by serving as a subject matter expert for junior bankers Follow bank processes and procedures, adhere to applicable laws and regulations, and manage operational risks This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the National Mortgage Licensing System website for more information. Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer frequently, including typing and sustaining attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Preferences
Bachelor’s degree Skills and Competencies
Adherence to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Excellent customer service Strong relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong business acumen to assess the needs of small business clients Strong verbal, written communication, and organizational skills Position Type
Full time Compensation Details
Pay ranges are job specific and provided as a reference for compensation decisions. Factors such as experience, skills, knowledge, contribution, job location, and performance influence pay. Ranges are based on the market for the position location and level. This role is eligible to participate in an incentive plan, with potential to earn incentives based on performance against defined metrics and goals. Benefits Information
Regions offers a benefits package that is flexible and comprehensive. The following benefits are offered for informational purposes and are not a complete summary of plan terms and conditions: Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note that benefits and plans may change at Regions’ discretion. To learn more about Regions’ benefits, please review the official benefits page on the Regions site. Location Details
Dalton Main Location: Dalton, Georgia Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the posting date.
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