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Remote Senior Consumer Experience & Insights Lead

Humana, Trenton, New Jersey, United States

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A leading healthcare company is seeking a Senior Consumer Experience Professional to enhance member interactions and drive optimization. This role involves analyzing customer insights, working collaboratively across departments, and applying project management skills to improve experiences. Qualifications include a minimum of five years in consumer service operations, strong analytical abilities using Microsoft Office, and a preference for an associate’s degree or higher. Join us to make impactful contributions while working remotely. #J-18808-Ljbffr