Professional Growth, Mentorship and Recognition Specialist - Remote
Princess Cruises, Fort Lauderdale, Florida, us, 33336
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Cruise and travel privileges for you and your family
Comprehensive health benefits
401(k) and employee stock purchase plan
Training and professional development opportunities, including tuition reimbursement
Supportive and collaborative work environment
What to Expect (Job Responsibilities)
Coordinate the execution of professional growth and recognition programs, including mentorship and employee engagement initiatives
Facilitate communication with program participants to ensure alignment and positive experiences
Develop and maintain program resources such as guides, templates, and training materials
Track and analyze key program metrics to assess impact and identify improvement opportunities
Provide support and guidance to mentors and program participants to foster a high-quality experience
What is Required (Qualifications)
Bachelor’s degree in human resources, Business Administration, Organizational Development, Education, or a related field; equivalent experience will be considered
2-4 years of professional experience in a contact center, customer service, training, human resources, or employee development environment
2+ years of experience in coordinating or managing programs in a fast‑paced, high‑volume sales or contact center environment
Strong interpersonal and communication skills, both written and verbal
Proven track record of program or project management with clear deliverables and measurable outcomes
How to Stand Out (Preferred Qualifications)
Demonstrated experience coordinating or supporting mentorship, coaching, or training programs
Familiarity with adult learning principles, coaching models, or mentorship best practices
Experience working cross‑functionally with operations, training, or leadership teams in a fast‑paced, metric‑driven environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Opportunity for career advancement and growth within the organization
Cruise and travel privileges for you and your family
Comprehensive health benefits
401(k) and employee stock purchase plan
Training and professional development opportunities, including tuition reimbursement
Supportive and collaborative work environment
What to Expect (Job Responsibilities)
Coordinate the execution of professional growth and recognition programs, including mentorship and employee engagement initiatives
Facilitate communication with program participants to ensure alignment and positive experiences
Develop and maintain program resources such as guides, templates, and training materials
Track and analyze key program metrics to assess impact and identify improvement opportunities
Provide support and guidance to mentors and program participants to foster a high-quality experience
What is Required (Qualifications)
Bachelor’s degree in human resources, Business Administration, Organizational Development, Education, or a related field; equivalent experience will be considered
2-4 years of professional experience in a contact center, customer service, training, human resources, or employee development environment
2+ years of experience in coordinating or managing programs in a fast‑paced, high‑volume sales or contact center environment
Strong interpersonal and communication skills, both written and verbal
Proven track record of program or project management with clear deliverables and measurable outcomes
How to Stand Out (Preferred Qualifications)
Demonstrated experience coordinating or supporting mentorship, coaching, or training programs
Familiarity with adult learning principles, coaching models, or mentorship best practices
Experience working cross‑functionally with operations, training, or leadership teams in a fast‑paced, metric‑driven environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr