The Role
The Head of All-Inclusive & Alliances is responsible for driving the operational and commercial performance of IHG’s All-Inclusive category and supporting strategic alliances. This role will execute the strategic direction set by the VP, ensuring delivery of key performance metrics, partnership governance, and cross-functional collaboration to maximize value from the All-Inclusive portfolio and partnerships. This role is ideal for a strategic, commercially minded leader with a passion for hospitality, partnership management, and driving business growth in a dynamic, matrixed environment.
Your Day-to-Day Strategic Execution & Performance Implement and operationalize strategies for the All-Inclusive category and alliances, ensuring delivery of commercial performance and fee income targets. Monitor performance versus plan and competitive set, identifying and implementing actions to achieve commercial outcomes.
Partnership Management
Manage the day-to-day relationship with internal and external stakeholders, ensuring effective governance and execution of ‘win/win’ initiatives.
Collaborate across IHG functions (Loyalty, Marketing, Brands, Sales, Operations, Commercial Services) to deliver partnership objectives.
Commercial Performance & Revenue Generation
Drive revenue growth through innovative marketing, pricing, and distribution strategies.
Support the development and execution of regional and global revenue strategies and tactical plans.
Partner with Distribution and Sales teams to optimize performance, especially in B2B and Groups & Meetings segments.
Guest Experience & Brand Development
Ensure All-Inclusive resorts deliver exceptional guest experiences, loyalty program execution, and customer satisfaction.
Partner with Brand teams to evolve brand strategy and ensure competitive positioning.
Enablement & Continuous Improvement
Collaborate with Technology and Channels teams to define and implement enhancements that optimize performance.
Stay abreast of industry trends and competitive landscape, identifying opportunities and risks.
Leadership & Team Development
Lead and develop a high-performing team, fostering a culture of continuous improvement and accountability.
Establish clear performance goals and provide coaching and development opportunities.
What We Need from You
Bachelor’s degree (or international equivalent); MBA preferred.
10–15 years of progressive leadership experience, ideally including exposure to all-inclusive or resort segment across property and above property roles.
Strong commercial and financial acumen, with proven P&L ownership, revenue optimization, pricing analytics, and integrated sales & marketing capability.
Demonstrated partnership management skills with executive presence and a collaborative, solution-oriented approach.
Track record of leading, motivating, and developing high-performing teams.
Excellent communication, presentation, and stakeholder management abilities.
Alignment with and commitment to IHG’s purpose, culture, and core values.
Location – Atlanta. Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $183,751 to $220,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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Your Day-to-Day Strategic Execution & Performance Implement and operationalize strategies for the All-Inclusive category and alliances, ensuring delivery of commercial performance and fee income targets. Monitor performance versus plan and competitive set, identifying and implementing actions to achieve commercial outcomes.
Partnership Management
Manage the day-to-day relationship with internal and external stakeholders, ensuring effective governance and execution of ‘win/win’ initiatives.
Collaborate across IHG functions (Loyalty, Marketing, Brands, Sales, Operations, Commercial Services) to deliver partnership objectives.
Commercial Performance & Revenue Generation
Drive revenue growth through innovative marketing, pricing, and distribution strategies.
Support the development and execution of regional and global revenue strategies and tactical plans.
Partner with Distribution and Sales teams to optimize performance, especially in B2B and Groups & Meetings segments.
Guest Experience & Brand Development
Ensure All-Inclusive resorts deliver exceptional guest experiences, loyalty program execution, and customer satisfaction.
Partner with Brand teams to evolve brand strategy and ensure competitive positioning.
Enablement & Continuous Improvement
Collaborate with Technology and Channels teams to define and implement enhancements that optimize performance.
Stay abreast of industry trends and competitive landscape, identifying opportunities and risks.
Leadership & Team Development
Lead and develop a high-performing team, fostering a culture of continuous improvement and accountability.
Establish clear performance goals and provide coaching and development opportunities.
What We Need from You
Bachelor’s degree (or international equivalent); MBA preferred.
10–15 years of progressive leadership experience, ideally including exposure to all-inclusive or resort segment across property and above property roles.
Strong commercial and financial acumen, with proven P&L ownership, revenue optimization, pricing analytics, and integrated sales & marketing capability.
Demonstrated partnership management skills with executive presence and a collaborative, solution-oriented approach.
Track record of leading, motivating, and developing high-performing teams.
Excellent communication, presentation, and stakeholder management abilities.
Alignment with and commitment to IHG’s purpose, culture, and core values.
Location – Atlanta. Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $183,751 to $220,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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