Global Enterprise CS Leader – Executive Relations & ROI

A leading recruitment platform is seeking a Principal Customer Success Manager to drive strategic relationships and enhance customer experiences across its enterprise portfolio. This role requires over 10 years of experience in customer success or account management within B2B SaaS. The ideal candidate will oversee the customer lifecycle, ensuring satisfaction and retention, while leveraging data and insights. The company values flexibility, career growth, and a culture of inclusion and belonging. #J-18808-Ljbffr