Freelance Account Director

THE ROLE
We are looking for an Account Director to join our team! This role will be responsible for overseeing a team who manages the day-to-day account initiatives for an assigned client. This role will involve the following areas: client relationship building and true partnership, execution of client campaigns or retainers, managing junior account team members, management of scopes and budgets, developing presentations and proposals, overseeing the internal team process and workflow, client problem solving, collaboration with internal stakeholders and planning/reporting. The ideal candidate will have a proven track record in the aforementioned areas.

WHAT YOU’LL DO

Serve as the primary point person in day to day client communication on projects. Manage clients and maintain friendly and productive lines of communication at all times.

Deliver channel strategies and tactics for specific product launches

Track work progress and deliverables and relay client feedback to team and senior leadership

Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help.

Become fluent in business objectives and organization goals

Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client

Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client

Acquire proper internal and client approvals to ensure smooth and timely project execution

Communicate and follow up with clients and internal departments regarding all projects to address any concerns

Maintain working knowledge all aspects of production with vendors on behalf of the client

Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.

Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions

Develop staffing plans and proposals for new projects and briefs

Maintain rigor and consistency in use of agency financial systems and templates.

REQUIREMENTS FOR THIS ROLE

Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.

Bachelor's degree in marketing, advertising, communications, or a related field.

Proven account management and client communication skills

Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams

Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.

Curiosity about clients’ business and a passion for solving business problems

Excellent communication and presentation skills with the ability to interface with senior level professionals.

Financial literacy and management of multiple budgets

Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution

Leading New Business Pitches

Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of A.I. tools and functions. Added plus: Knowledge of Asana.

Let’s do cool stuff together. Apply now!

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social's Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf

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