Overview
Store Maintenance – Manager
The Manager of Store Maintenance is responsible for strategically managing Preventive Maintenance and Repairs for all assigned brand locations in a consistent, cost-effective manner in accordance with clients standards. As the main point of contact for mechanical systems, the Manager of Store Maintenance provides the primary source of support for the Stores, Field Leadership, and Brand Partners for all related maintenance needs.
Major Duties and Responsibilities
Continually look for opportunities to optimize vendor responsiveness, reduce repair/replacement time and overall costs
Follow-up with vendors to ensure that service level expectations are being met
Evaluate vendor performance and provide feedback using Key Performance Indicators
Provide feedback to vendors on a regular basis (conduct annual KPI Review)
Perform periodic site inspections of stores to check overall condition and ensure quality of maintenance service
Provide after-hours follow-up on emergency and high priority repairs
Actively manage issues that have been escalated, communicating with Store Maintenance Leadership and Brand partners as appropriate
Provide input in the development of annual Maintenance Budgets (expense and capital)
Track and review budget performance with Director, Store Maintenance and Finance teams on regular basis, provide accurate forecasting and data for accruals
Build business cases for cost justifications and appropriate internal approval requests to ensure timely repairs
Evaluate, approve quotes/proposals and invoices within *** approval limit
Actively participate with network of retail maintenance professionals to benchmark best practices and to keep up-to-date on technical developments and trends
Basic Qualifications
Associate or bachelor’s degree preferred
5+ years in Store Maintenance/Facilities
Strong technical knowledge of mechanical systems and controls, and general facilities repairs/maintenance
Detailed, organized, and strong communication skills
Comfortable to work in a flexible environment
Preferred Qualifications
Excellent business decision making skills
Strong organizational, interpersonal and people management skills
Detail oriented with the ability to multi-task large volumes of work
Working knowledge of Work Order Management systems and reports, Service Channel prior experience is a plus
PC-based computer skills – MS Outlook, Excel, Word, PowerPoint
EEO “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
#J-18808-Ljbffr
The Manager of Store Maintenance is responsible for strategically managing Preventive Maintenance and Repairs for all assigned brand locations in a consistent, cost-effective manner in accordance with clients standards. As the main point of contact for mechanical systems, the Manager of Store Maintenance provides the primary source of support for the Stores, Field Leadership, and Brand Partners for all related maintenance needs.
Major Duties and Responsibilities
Continually look for opportunities to optimize vendor responsiveness, reduce repair/replacement time and overall costs
Follow-up with vendors to ensure that service level expectations are being met
Evaluate vendor performance and provide feedback using Key Performance Indicators
Provide feedback to vendors on a regular basis (conduct annual KPI Review)
Perform periodic site inspections of stores to check overall condition and ensure quality of maintenance service
Provide after-hours follow-up on emergency and high priority repairs
Actively manage issues that have been escalated, communicating with Store Maintenance Leadership and Brand partners as appropriate
Provide input in the development of annual Maintenance Budgets (expense and capital)
Track and review budget performance with Director, Store Maintenance and Finance teams on regular basis, provide accurate forecasting and data for accruals
Build business cases for cost justifications and appropriate internal approval requests to ensure timely repairs
Evaluate, approve quotes/proposals and invoices within *** approval limit
Actively participate with network of retail maintenance professionals to benchmark best practices and to keep up-to-date on technical developments and trends
Basic Qualifications
Associate or bachelor’s degree preferred
5+ years in Store Maintenance/Facilities
Strong technical knowledge of mechanical systems and controls, and general facilities repairs/maintenance
Detailed, organized, and strong communication skills
Comfortable to work in a flexible environment
Preferred Qualifications
Excellent business decision making skills
Strong organizational, interpersonal and people management skills
Detail oriented with the ability to multi-task large volumes of work
Working knowledge of Work Order Management systems and reports, Service Channel prior experience is a plus
PC-based computer skills – MS Outlook, Excel, Word, PowerPoint
EEO “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
#J-18808-Ljbffr