Join a Friendly, Community-Focused Team in California Wine Country
Are you a people-focused professional who loves helping clients and making a difference every day? Do you want to work in a supportive, collaborative environment that values empathy, teamwork, and strong community connections? If so, we’d love to meet you.
About Our Hospital We’re a busy, well-established veterinary practice and urgent care clinic dedicated to fear‑free, compassionate care for pets. Our team brings experience across general practice and urgent care, creating a welcoming and supportive environment for both staff and clients.
Schedule Responsibilities
Greet clients warmly and provide a professional, welcoming experience
Answer phones, respond to inquiries, and schedule appointments efficiently
Triage patient needs and relay relevant information to the care team
Address client questions, concerns, and complaints with empathy and professionalism
Maintain accurate client and patient records and manage billing and payments
Support front desk organization, including filing, data entry, and keeping the reception area clean
Collaborate effectively with veterinarians, technicians, and leadership to ensure smooth patient flow
Contribute to a positive, team‑oriented, and client‑focused workplace culture
Qualifications & Skills
Prior customer service experience; veterinary, healthcare, or service‑based experience preferred
Strong verbal and written communication skills
Ability to multitask, stay organized, and remain calm under pressure
Comfort with computer systems (practice management software a plus)
Genuine care for animals and a client‑first mindset
Why Napa Valley?
World‑famous wineries & restaurants
Scenic trails and outdoor adventures
Incredible cultural events and festivals
A vibrant, welcoming community of locals and visitors
We serve some of the kindest, most loyal pet parents you’ll ever meet – come be part of something special in one of the most beautiful places in the country!
The pay range for this role is:
21 - 24 USD per hour (Alley Cat & Dog Pet Hospital)
#J-18808-Ljbffr
About Our Hospital We’re a busy, well-established veterinary practice and urgent care clinic dedicated to fear‑free, compassionate care for pets. Our team brings experience across general practice and urgent care, creating a welcoming and supportive environment for both staff and clients.
Schedule Responsibilities
Greet clients warmly and provide a professional, welcoming experience
Answer phones, respond to inquiries, and schedule appointments efficiently
Triage patient needs and relay relevant information to the care team
Address client questions, concerns, and complaints with empathy and professionalism
Maintain accurate client and patient records and manage billing and payments
Support front desk organization, including filing, data entry, and keeping the reception area clean
Collaborate effectively with veterinarians, technicians, and leadership to ensure smooth patient flow
Contribute to a positive, team‑oriented, and client‑focused workplace culture
Qualifications & Skills
Prior customer service experience; veterinary, healthcare, or service‑based experience preferred
Strong verbal and written communication skills
Ability to multitask, stay organized, and remain calm under pressure
Comfort with computer systems (practice management software a plus)
Genuine care for animals and a client‑first mindset
Why Napa Valley?
World‑famous wineries & restaurants
Scenic trails and outdoor adventures
Incredible cultural events and festivals
A vibrant, welcoming community of locals and visitors
We serve some of the kindest, most loyal pet parents you’ll ever meet – come be part of something special in one of the most beautiful places in the country!
The pay range for this role is:
21 - 24 USD per hour (Alley Cat & Dog Pet Hospital)
#J-18808-Ljbffr