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Client Account Manager

Emerald Edge Promotions, Charlotte, North Carolina, United States

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Emerald Edge Promotions

is seeking a balanced, professional to serve as the face of our premier AT&T Fiber campaign in Charlotte. Your mission is to bridge the gap between aggressive market growth and sustainable customer satisfaction. As a Client Account Manager, you won't just be acquiring new accounts, but also for the health of the relationship, and ensuring that every user understands the value of Fiber technology.

The

Client Account Manager

position is ideal for someone who enjoys the thrill of the sale but also takes pride in professional client retention and long-term territory management. It’s also where your ability to manage both new business and existing accounts will directly dictate your earnings and advancement.

What a Client Account Manager Does

Grow the AT&T Fiber footprint through direct customer-facing sales. Facilitate the full sales cycle from initial contact to account setup. Balance new customer acquisition with proactive account retention. Provide clear, professional communication throughout the client lifecycle. Conduct account check-ins to ensure total Fiber service satisfaction. Develop strategic plans to reduce customer churn in your territory. Liaise between corporate clients and local consumers effectively. Achieve a perfect balance of sales volume and quality customer care.