Logo
job logo

Customer Service Representative (Remote)

resonancecx, Phila, Pennsylvania, United States

Save Job

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Distribution and Logistics

Why Consider This Job Opportunity

Hourly pay ranging from $17 to $23

Fully remote position with flexible scheduling options

Paid onboarding training provided

Supportive team environment

Stable workload with part-time or full-time options

What To Expect (Job Responsibilities)

Handle customer inquiries online and support distribution-related requests

Provide shipment and order updates to customers

Resolve basic service issues and document interactions accurately

Coordinate with internal teams to enhance customer experience

Maintain clear communication regarding customer inquiries and service requests

What Is Required (Qualifications)

Must reside in Pennsylvania and be authorized to work in the U.S.

Clear written English skills

Basic computer proficiency

Reliable internet connection

Dependable and punctual

How To Stand Out (Preferred Qualifications)

Previous experience in customer service or a related field

Familiarity with distribution processes or logistics

Strong problem-solving skills

Ability to work independently in a remote environment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#J-18808-Ljbffr