Remote Pharmacy Customer Service Representative (GA)
resonancecx, New York, New York, United States
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Customer Service Solutions
Why Consider This Job Opportunity
Hourly pay rate of $14/hr
Opportunities for additional income through incentives
Comprehensive medical, dental, vision, and life & accident insurance for full-time employees
Access to educational programs, including the Qualfon University for furthering your education
Flexible remote work environment with 100% virtual training
Supportive company culture focused on employee well-being and fun at work
What To Expect (Job Responsibilities)
Answer incoming calls and assist customers, pharmacies, and doctor offices regarding patient pharmacy benefits
Research information in databases to resolve customer service issues effectively
Maintain composure and professionalism in escalated situations
Operate accurately and efficiently in a fast-paced environment while managing multiple responsibilities
Ensure 100% attendance during training sessions
What Is Required (Qualifications)
Minimum of 1 year of work-at-home experience
Excellent verbal, written, and listening skills with a professional and articulate voice
Ability to multi-task across several computer applications while engaging with customers
Basic math skills and problem-solving abilities
High School Diploma or GED; must be at least 18 years old
How To Stand Out (Preferred Qualifications)
At least 1 year of call center experience preferred
Self-motivated and capable of working independently with minimal assistance
Computer savvy with the ability to resolve minor technical issues
Enjoy working in a fast-paced and sometimes hectic environment while maintaining professionalism
Familiarity with high-speed internet requirements for remote work
#CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits #FunAtWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#ResonanceCXPartners
#J-18808-Ljbffr
Employer Industry: Customer Service Solutions
Why Consider This Job Opportunity
Hourly pay rate of $14/hr
Opportunities for additional income through incentives
Comprehensive medical, dental, vision, and life & accident insurance for full-time employees
Access to educational programs, including the Qualfon University for furthering your education
Flexible remote work environment with 100% virtual training
Supportive company culture focused on employee well-being and fun at work
What To Expect (Job Responsibilities)
Answer incoming calls and assist customers, pharmacies, and doctor offices regarding patient pharmacy benefits
Research information in databases to resolve customer service issues effectively
Maintain composure and professionalism in escalated situations
Operate accurately and efficiently in a fast-paced environment while managing multiple responsibilities
Ensure 100% attendance during training sessions
What Is Required (Qualifications)
Minimum of 1 year of work-at-home experience
Excellent verbal, written, and listening skills with a professional and articulate voice
Ability to multi-task across several computer applications while engaging with customers
Basic math skills and problem-solving abilities
High School Diploma or GED; must be at least 18 years old
How To Stand Out (Preferred Qualifications)
At least 1 year of call center experience preferred
Self-motivated and capable of working independently with minimal assistance
Computer savvy with the ability to resolve minor technical issues
Enjoy working in a fast-paced and sometimes hectic environment while maintaining professionalism
Familiarity with high-speed internet requirements for remote work
#CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits #FunAtWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#ResonanceCXPartners
#J-18808-Ljbffr