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CRM Marketing Project Coordinator

Its Plein Air Agency LLC, Dallas, Texas, United States, 75215

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Job Description It’s Plein Air Agency is a leading marketing consultancy focusing on the restaurant and hospitality industry providing solutions from Creative, Production, Media Strategy & Buying, Digital Content to Website and Mobile App development. We are a fully remote agency and are looking for remote talent to join our team!

The CRM Marketing Project Coordinator

plays a pivotal role in supporting our Guest Engagement team by managing day-to-day operational activities and strategic coordination initiatives. This position takes ownership of critical execution functions, communication workflows, and cross-functional collaboration efforts.

An ideal candidate for the role is someone

Who is constantly learning and adapting

Who strives for excellence

Extremely accountable

Gets it done

Has an opinion

Key Responsibilities:

Calendar Creation and Management

Overseeing the calendar that focuses on all omnichannel communications including Email, SMS, Push, and In-App Messaging

Campaign Management and Scheduling

Working closely in respective platforms to execute and schedule campaigns

Collaborating with client on necessary edits, updates and approvals surrounding creative and copy for communications

Brief Creation

Supporting on creative briefs across email, SMS, Push, web and other digital materials as needed

Ensuring that the messaging and creative aligns with brand voice and overall client objectives

Working with the creative team on any necessary edits or feedback from the clients

Maintain Communication Logs

Taking critical notes and feedback from client and vendor partners and sharing internally to create actionable next steps

Operational Tasks

Setting meeting agendas

Gathering data and insights for reporting purposes

Intaking one-off requests from clients

Professional Development The Coordinator position offers significant growth potential through:

Exposure to all aspects of guest engagement strategy and execution

Opportunities to be part of special projects and cross-functional initiatives

Development of advanced project management and strategic thinking skills

Pathway to management roles within organization

Requirements:

Bachelor's or Master's in Marketing, Business, or related field

Minimum 2 years working experience in marketing coordination, customer engagement or account management, omnichannel marketing

Bonus: Has restaurant or hospitality industry experience

Exceptional written and verbal communication skills with strong attention to detail

Proficiency in project management tools and methodologies like Monday.com

Advanced skills in Microsoft Office Suite, Google Workspace, and communication platforms like Slack

Strong organizational and time management abilities with capacity to handle multiple priorities

Creative problem-solving skills and ability to work independently

Comfortable working with reporting tools and metrics

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