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Director of E-Commerce

Khy, WorkFromHome

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Location: Calabasas, CA (Hybrid — 4 days in office)

Reports to: Sr Director of Marketing

About the Role

We’re looking for a strategic, hands‑on Director‑of‑E‑Commerce to lead the digital business for a fast‑growing, celebrity‑led fashion brand. The ideal candidate is a data‑driven leader with strong creative sensibilities — someone who understands how to build a high‑performing online experience that feels as elevated and intentional as the brand itself.

You’ll oversee the full e‑commerce ecosystem — from site experience and conversion strategy to product launches, merchandising, and digital marketing alignment. You’ll work cross‑functionally with teams to deliver a seamless and high‑impact online experience.

Key Responsibilities

  • Own and drive e‑commerce strategy and digital growth targets across site experience, retention, and conversion
  • Lead all aspects of day‑to‑day e‑commerce operations, including product launches, site merchandising, inventory alignment, and promotional planning
  • Partner closely with Creative and Marketing teams to ensure site storytelling reflects brand vision and campaign priorities
  • Collaborate with Growth Marketing on digital traffic strategy, paid and organic initiatives, and full‑funnel performance
  • Oversee UX optimization and CRO testing to improve key metrics (CVR, AOV, LTV). Oversee third‑party developers and manage site roadmap to consistently improve user experience
  • Manage e‑commerce reporting and analytics, translating performance insights into actionable recommendations
  • Maintain a pulse on competitive landscape, customer trends, and platform innovations

Qualifications

  • 5+ years of experience in e‑commerce, ideally within fashion, beauty, or lifestyle DTC
  • 1–2+ years of team leadership or management experience
  • Deep understanding of Shopify Plus (or equivalent), Klaviyo, GA4, and related e‑commerce tools
  • Proven track record of driving revenue growth, optimizing conversion, and elevating the online brand experience
  • Strong analytical mindset paired with an elevated creative eye
  • Collaborative, proactive, and highly organized — comfortable leading cross‑functional initiatives in a fast‑paced, startup‑style environment

Schedule & Compensation

  • Hybrid schedule: 4 days per week in the Calabasas office, 1 day remote
  • Salary and benefits commensurate with experience

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