Position Summary
Position Summary...
What You’ll Do
Be a Team Member:
Collaborates with team members to fulfil sales and service requests educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert:
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and demonstrates knowledge of Point of Sale systems, phone and in‑person selling techniques.
Be a Techie:
Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner:
Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products/services and work areas, completes paperwork, logs and other required documentation, ensures merchandise is packaged, labelled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador:
Acts as a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products, developing, influencing and inspiring others to work in a style that is respectful, supportive and team‑oriented, understands the roadblocks and assists in training team members.
Compliance and Integrity:
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Work Planning:
Completes work assignments and priorities using policies, data and resources, collaborates with managers, coworkers, customers and other business partners, identifies priorities, deadlines and expectations, carries out tasks, communicates progress and information, determines and recommends ways to address improvement opportunities and adapts to and learns from change, difficulties and feedback.
Cultural Respect:
Respects the Individual by embracing differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps attract the best talent.
Team Collaboration:
Respects the Individual by working as a team, building strong and trusting relationships, communicating with impact, energy and positivity to motivate and influence.
Mentoring:
Respects the Individual by strengthening the team through helping develop and mentor others, recognising others’ contributions and accomplishments.
Integrity:
Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics and compliance, modelling Walmart values to support and foster our culture, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Selfless Integrity:
Acts with Integrity by acting in a selfless manner, consistently humble, self‑aware, honest, fair and transparent.
Customer Service:
Serves our Customers and Members by delivering results while putting the customer first.
Decision Making:
Serves our Customers and Members by making decisions based on reliable information, balancing short‑ and long‑term priorities and considering how one's work impacts the team’s ability to deliver on our purpose for all stakeholders.
Excellence:
Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks and demonstrating courage and resilience.
Continuous Improvement:
Strives for Excellence by driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company‑paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
Compensation
The hourly wage range for this position is $18.00 to $25.00*
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience
Primary Location 1459 N Dysart Rd, Avondale, AZ 85323-1515, United States of America
Drug‑Free Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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What You’ll Do
Be a Team Member:
Collaborates with team members to fulfil sales and service requests educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert:
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and demonstrates knowledge of Point of Sale systems, phone and in‑person selling techniques.
Be a Techie:
Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner:
Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products/services and work areas, completes paperwork, logs and other required documentation, ensures merchandise is packaged, labelled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador:
Acts as a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products, developing, influencing and inspiring others to work in a style that is respectful, supportive and team‑oriented, understands the roadblocks and assists in training team members.
Compliance and Integrity:
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Work Planning:
Completes work assignments and priorities using policies, data and resources, collaborates with managers, coworkers, customers and other business partners, identifies priorities, deadlines and expectations, carries out tasks, communicates progress and information, determines and recommends ways to address improvement opportunities and adapts to and learns from change, difficulties and feedback.
Cultural Respect:
Respects the Individual by embracing differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps attract the best talent.
Team Collaboration:
Respects the Individual by working as a team, building strong and trusting relationships, communicating with impact, energy and positivity to motivate and influence.
Mentoring:
Respects the Individual by strengthening the team through helping develop and mentor others, recognising others’ contributions and accomplishments.
Integrity:
Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics and compliance, modelling Walmart values to support and foster our culture, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Selfless Integrity:
Acts with Integrity by acting in a selfless manner, consistently humble, self‑aware, honest, fair and transparent.
Customer Service:
Serves our Customers and Members by delivering results while putting the customer first.
Decision Making:
Serves our Customers and Members by making decisions based on reliable information, balancing short‑ and long‑term priorities and considering how one's work impacts the team’s ability to deliver on our purpose for all stakeholders.
Excellence:
Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks and demonstrating courage and resilience.
Continuous Improvement:
Strives for Excellence by driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company‑paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
Compensation
The hourly wage range for this position is $18.00 to $25.00*
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience
Primary Location 1459 N Dysart Rd, Avondale, AZ 85323-1515, United States of America
Drug‑Free Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr