Medical Collections Specialist
Monitor and manage patient accounts with outstanding balances. Contact patients via phone, email, and other channels to arrange payment plans or collect overdue amounts. Research and resolve billing discrepancies, insurance denials, and payment posting issues. Maintain compliance with HIPAA and all applicable regulations. Document all collection activities accurately in the system. Collaborate with internal teams (Billing, Customer Support, Clinical) to resolve account issues. Provide clear and empathetic communication to patients regarding their financial responsibilities. Skills: EHR, Customer service, Collection, EMR, Medical record, Epic, Electronic medical record Top Skills Details: EHR, Customer service, Collection Additional Skills & Qualifications: Experience: 2+ years in medical collections, healthcare billing, or revenue cycle management. Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA compliance. Skills: Strong communication, negotiation, and problem-solving skills; proficiency in Microsoft Office and billing software. Ability to work independently in a remote environment and manage time effectively. High attention to detail and accuracy. Preferred: Experience with electronic health record (EHR) systems. Understanding of CPT, ICD-10, and HCPCS coding. Prior experience in a fast-paced healthcare or telehealth setting. Experience Level: Intermediate Level Job Type & Location: This is a Contract to Hire position based out of Portland, OR. Pay and Benefits: The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully remote position. Application Deadline: This position is anticipated to close on Feb 27, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Monitor and manage patient accounts with outstanding balances. Contact patients via phone, email, and other channels to arrange payment plans or collect overdue amounts. Research and resolve billing discrepancies, insurance denials, and payment posting issues. Maintain compliance with HIPAA and all applicable regulations. Document all collection activities accurately in the system. Collaborate with internal teams (Billing, Customer Support, Clinical) to resolve account issues. Provide clear and empathetic communication to patients regarding their financial responsibilities. Skills: EHR, Customer service, Collection, EMR, Medical record, Epic, Electronic medical record Top Skills Details: EHR, Customer service, Collection Additional Skills & Qualifications: Experience: 2+ years in medical collections, healthcare billing, or revenue cycle management. Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA compliance. Skills: Strong communication, negotiation, and problem-solving skills; proficiency in Microsoft Office and billing software. Ability to work independently in a remote environment and manage time effectively. High attention to detail and accuracy. Preferred: Experience with electronic health record (EHR) systems. Understanding of CPT, ICD-10, and HCPCS coding. Prior experience in a fast-paced healthcare or telehealth setting. Experience Level: Intermediate Level Job Type & Location: This is a Contract to Hire position based out of Portland, OR. Pay and Benefits: The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully remote position. Application Deadline: This position is anticipated to close on Feb 27, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.