SaaS Product Support Specialist (SEA) - L1 Non-Voice

A leading technology firm is seeking a Product Support Specialist to provide L1 support for its global B2B SaaS platform. You will address technical inquiries, ensure high-quality resolutions, and document customer interactions. The ideal candidate has strong written English skills, experience in SaaS support, and familiarity with tools like Intercom and Slack. This fully remote position demands accuracy, speed, and the ability to work with enterprise clients across varying time zones. #J-18808-Ljbffr