Director of Sales and Marketing - Waldorf Astoria Atlanta Buckhead
Hilton Worldwide, Inc., Atlanta, Georgia, United States, 30383
Director of Sales and Marketing – Waldorf Astoria Atlanta Buckhead
Job Number: HOT0CCBB
Work Locations Waldorf Astoria Atlanta Buckhead 3376 Peachtree Road NE, Atlanta, GA 30326
Waldorf Astoria Atlanta Buckhead is looking for a Director of Sales & Marketing to join the leadership team at this gorgeous Atlanta property!
Located in one of Atlanta’s most prestigious neighborhoods, this 42‑story tower has over 200 rooms (127 guest rooms + residences), over 10,000 square feet of meeting space, a lavish 15,000 square foot Spa, and 3 food & beverage outlets, including a 3‑meal restaurant, bar, and in‑room dining.
In this role, you will report directly to the General Manager.
As the Director of Sales & Marketing, you will oversee commercial strategies for the hotel, improving performance by aligning strategy and business processes.
Hilton’s Commercial Services organization drives sales, revenue, marketing, catering, events management, call centers, and analytics—core to profitable growth.
What will I be doing? The primary responsibilities include designing, developing, and deploying business strategies that are creative, dynamic, and impactful for the Americas, and leading the Hotel Sales and Marketing process. Key deliverables are moving the business analytics and processes to a predictive and prescriptive approach to drive performance, including developing and communicating commercial strategies, and analyzing revenue performance against goals.
Produce the hotel’s Annual Multi‑Year Commercial Strategy Plan in partnership with on‑property leaders and regional support
Connect the performance needs for the hotel with Hilton Enterprise solutions in each key segment
Set strategy and deliver revenues—including group rooms, banquets, catering, business transient, and leisure transient
Work with Commercial Leadership to ensure Business Review Guidelines (current to +5 years) and Group Pricing & Rate Quotation Strategies maximize pricing components and market share
Support B2B marketing, digital marketing, social media, PR, and communications; guide e‑Commerce teams to accurate, effective online content
Establish optimal business mix, review and validate revenue forecasts, develop demand‑period strategies, and approve retail and group pricing strategies
Work with Executive Committee to maximize profits in line with GOP and EBITDA targets
Develop and execute departmental expense budget and forecasts
Maintain detailed, real‑time knowledge of competitor and market activity
Execute the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process, converting outcomes into actionable strategies
Contribute to annual Commercial Cadence communication on performance drivers quarterly and semi‑annually
Consistently conform to Hilton brand standards and corporate identity
Recruit and retain all sales and marketing roles
Lead, engage, and develop team members, including performance development and Career Development Plans
Conduct performance reviews for all direct reports and provide feedback for dotted‑line reports, including:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate a culture aligned with Hilton’s DEI and ESG goals
Ownership, Customer, and Stakeholder Relations
Own performance and commercial activity reporting for the hotel
Present commercial strategies to key business partners and ownership groups, ensuring transparency and relevance
Liaise with Hilton Worldwide Sales, regional support, and brand teams
Build strong relationships with CVB, community influencers, and 3rd‑party travel partners
Maintain high engagement with customers across all sales segments
Support high‑impact site visits and pre‑convention meetings
Support sales managers’ travel into feeder markets
What are we looking for? Required qualifications:
Hotel Sales, Catering, or Marketing Experience
Leadership management Experience
Ability to travel
Experience in hotel management or related industry
Highly professional oral and written communication skills
Proficiency with standard Microsoft Office
Ability to perform critical analysis
Preferred qualifications:
Experience with business strategy, planning, and plan development
Ability to speak multiple languages
Experience with multiple brands
Values and Key Attributes
Hospitality – passion for exceptional guest experiences
Integrity – doing the right thing all the time
Leadership – leading in industry and community
Teamwork – playing team roles
Ownership – owning actions and decisions
Now – operating with urgency and discipline
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning lodging from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered travelers the finest accommodations, service, and value. Hilton’s vision “to fill the earth with the light and warmth of hospitality” unites us to create remarkable experiences every day. Our team members are at the heart of it all!
We support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment through innovative programs and benefits.
Benefits
Medical insurance coverage for you and your family
Mental health resources, including Employee Assistance Program
Best‑in‑class paid time off (PTO)
Go Hilton travel program – 100 nights of discounted travel
Parental leave to support new parents
401(k) plan with company match
Employee Stock Purchase Program (ESPP) – 15% discount
Debt‑free education—access to educational credentials through Guild Education partnership (college degrees and professional certifications)
#J-18808-Ljbffr
Work Locations Waldorf Astoria Atlanta Buckhead 3376 Peachtree Road NE, Atlanta, GA 30326
Waldorf Astoria Atlanta Buckhead is looking for a Director of Sales & Marketing to join the leadership team at this gorgeous Atlanta property!
Located in one of Atlanta’s most prestigious neighborhoods, this 42‑story tower has over 200 rooms (127 guest rooms + residences), over 10,000 square feet of meeting space, a lavish 15,000 square foot Spa, and 3 food & beverage outlets, including a 3‑meal restaurant, bar, and in‑room dining.
In this role, you will report directly to the General Manager.
As the Director of Sales & Marketing, you will oversee commercial strategies for the hotel, improving performance by aligning strategy and business processes.
Hilton’s Commercial Services organization drives sales, revenue, marketing, catering, events management, call centers, and analytics—core to profitable growth.
What will I be doing? The primary responsibilities include designing, developing, and deploying business strategies that are creative, dynamic, and impactful for the Americas, and leading the Hotel Sales and Marketing process. Key deliverables are moving the business analytics and processes to a predictive and prescriptive approach to drive performance, including developing and communicating commercial strategies, and analyzing revenue performance against goals.
Produce the hotel’s Annual Multi‑Year Commercial Strategy Plan in partnership with on‑property leaders and regional support
Connect the performance needs for the hotel with Hilton Enterprise solutions in each key segment
Set strategy and deliver revenues—including group rooms, banquets, catering, business transient, and leisure transient
Work with Commercial Leadership to ensure Business Review Guidelines (current to +5 years) and Group Pricing & Rate Quotation Strategies maximize pricing components and market share
Support B2B marketing, digital marketing, social media, PR, and communications; guide e‑Commerce teams to accurate, effective online content
Establish optimal business mix, review and validate revenue forecasts, develop demand‑period strategies, and approve retail and group pricing strategies
Work with Executive Committee to maximize profits in line with GOP and EBITDA targets
Develop and execute departmental expense budget and forecasts
Maintain detailed, real‑time knowledge of competitor and market activity
Execute the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process, converting outcomes into actionable strategies
Contribute to annual Commercial Cadence communication on performance drivers quarterly and semi‑annually
Consistently conform to Hilton brand standards and corporate identity
Recruit and retain all sales and marketing roles
Lead, engage, and develop team members, including performance development and Career Development Plans
Conduct performance reviews for all direct reports and provide feedback for dotted‑line reports, including:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate a culture aligned with Hilton’s DEI and ESG goals
Ownership, Customer, and Stakeholder Relations
Own performance and commercial activity reporting for the hotel
Present commercial strategies to key business partners and ownership groups, ensuring transparency and relevance
Liaise with Hilton Worldwide Sales, regional support, and brand teams
Build strong relationships with CVB, community influencers, and 3rd‑party travel partners
Maintain high engagement with customers across all sales segments
Support high‑impact site visits and pre‑convention meetings
Support sales managers’ travel into feeder markets
What are we looking for? Required qualifications:
Hotel Sales, Catering, or Marketing Experience
Leadership management Experience
Ability to travel
Experience in hotel management or related industry
Highly professional oral and written communication skills
Proficiency with standard Microsoft Office
Ability to perform critical analysis
Preferred qualifications:
Experience with business strategy, planning, and plan development
Ability to speak multiple languages
Experience with multiple brands
Values and Key Attributes
Hospitality – passion for exceptional guest experiences
Integrity – doing the right thing all the time
Leadership – leading in industry and community
Teamwork – playing team roles
Ownership – owning actions and decisions
Now – operating with urgency and discipline
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning lodging from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered travelers the finest accommodations, service, and value. Hilton’s vision “to fill the earth with the light and warmth of hospitality” unites us to create remarkable experiences every day. Our team members are at the heart of it all!
We support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment through innovative programs and benefits.
Benefits
Medical insurance coverage for you and your family
Mental health resources, including Employee Assistance Program
Best‑in‑class paid time off (PTO)
Go Hilton travel program – 100 nights of discounted travel
Parental leave to support new parents
401(k) plan with company match
Employee Stock Purchase Program (ESPP) – 15% discount
Debt‑free education—access to educational credentials through Guild Education partnership (college degrees and professional certifications)
#J-18808-Ljbffr