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Department: Account Management/Customer Success
As a
Commercial Account Manager
your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio. This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue for Navan.
Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do, and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun.
What You’ll Do:
Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution.
Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
Drive usage of the Navan platform by ensuring your clients manage 100% of their Travel & Expense programs through Navan.
Meet or exceed revenue goals.
Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases.
Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
Collaborate cross functionally with team members to uncover and deliver against client needs.
Deeply understand Navan’s product offerings and competitive positioning.
Travel to customer sites as appropriate.
Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
Own client renewals, and upsells/cross-sells of adjacent products.
What We’re Looking For:
2+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
Bachelor’s degree preferred or similar work experience
Demonstrable track record of high performance and success.
Strong communication and presentation skills
Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
Data driven mindset with attention to detail
High energy, go-getter with fresh ideas who takes the initiative to get things done
Highly intelligent, passionate, driven, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers.
About Navan Navan (Nasdaq: NAVN) is the leading all-in-one business travel , payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com .
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
Please review Navan's Candidate Privacy Notice here .
Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attemptsto lure job seekers into sending money or personal information in returnfor fake job offers or coerce them into purchasing equipment by electronicfunds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will neverask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or \"@talent.navan.com\".
#J-18808-Ljbffr
Department: Account Management/Customer Success
As a
Commercial Account Manager
your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio. This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue for Navan.
Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do, and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun.
What You’ll Do:
Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution.
Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
Drive usage of the Navan platform by ensuring your clients manage 100% of their Travel & Expense programs through Navan.
Meet or exceed revenue goals.
Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases.
Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
Collaborate cross functionally with team members to uncover and deliver against client needs.
Deeply understand Navan’s product offerings and competitive positioning.
Travel to customer sites as appropriate.
Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
Own client renewals, and upsells/cross-sells of adjacent products.
What We’re Looking For:
2+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
Bachelor’s degree preferred or similar work experience
Demonstrable track record of high performance and success.
Strong communication and presentation skills
Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
Data driven mindset with attention to detail
High energy, go-getter with fresh ideas who takes the initiative to get things done
Highly intelligent, passionate, driven, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers.
About Navan Navan (Nasdaq: NAVN) is the leading all-in-one business travel , payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com .
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
Please review Navan's Candidate Privacy Notice here .
Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attemptsto lure job seekers into sending money or personal information in returnfor fake job offers or coerce them into purchasing equipment by electronicfunds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will neverask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or \"@talent.navan.com\".
#J-18808-Ljbffr