Bilingual Service Desk Analyst - IT Support Expert

A leading IT support services company in Sleepy Eye, Minnesota, seeks a L1 Service Desk Analyst with 5–6 years of experience. The role involves acting as the first point of contact for IT-related incidents and providing quality technical support. Essential skills include handling Windows and macOS systems, Microsoft 365, and familiarity with ITSM tools. The candidate must have strong customer service abilities and a solid understanding of ITIL processes. #J-18808-Ljbffr