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Assistant Director of the Office of Accessibility Resources & Services

Inside Higher Ed, Greensboro, North Carolina, us, 27497

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Position Information Position Number: 998015

Functional Title: Assistant Director of the Office of Accessibility Resources & Services

Position Type: Staff

Position Eclass: EP - EHRA 12 mo leave earning

FTE: 1.000

Percentage Of Time: 65%

Appointment Type: Permanent

FLSA: Exempt

Number Of Months Per Year: 12

University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner‑centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first‑generation and lower‑income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land‑grant Universities, UNCG is a community‑engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit Mission: OARS collaborates with UNCG’s diverse community to ensure that all aspects of campus life are accessible. This includes the removal of barriers to access whenever possible and assessment/implementation support for reasonable accommodations for students with disabilities. OARS provides the institution with resources, education, and direct services promoting equitable and inclusive access and inherent acknowledgment of disability as a part of diversity.

Position Summary The Assistant Director must be an exemplary role model. The Assistant Director (AD) of the Office of Accessibility Resources and Services (OARS) reports to the Director of OARS and is housed within the Division of Student Affairs. This professional position is critical to UNCG for identifying barriers and providing appropriate access and support to students with disabilities. The primary goal of this position is to complement the academic mission of the university by providing resources to ensure compliance with disability legislation and equitable access to education. The AD consults with students who may have a wide spectrum of disabilities, interacts with faculty, staff, families, and community resource agencies, and has extensive knowledge of reasonable post‑secondary accommodations and accessible technology. The AD assesses psychological tests, disability‑related documentation, and individualized educational plans. The AD must fully understand federal regulations, including Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), ADA Amendments Act of 2008, and be able to translate these regulations for a lay audience. The AD serves as a key professional staff member in a comprehensive program for students with disabilities and must have strong interpersonal and presentation skills, the ability to build and maintain collaborative partnerships, a strong work ethic, and the ability to effectively balance multiple and competing issues. Depending on the business needs of the office, this position may serve as OARS’ primary liaison for Housing, accessible technology, accommodated testing, etc. Percentages for key responsibilities vary based on office needs.

Minimum Qualifications

Graduate degree in a related field; or comparable independent educational or instructional activities associated with the delivery and/or management of student support functions.

Relevant undergraduate degree and experience may substitute for a graduate degree.

Preferred Qualifications

3+ years in higher‑education disability services.

Working knowledge of the ADAAA and Section 504 of the Rehab Act.

Familiarity with accessible technology for disabled students.

Ability to work independently and take appropriate initiative.

Recruitment Range $50,000–$53,560

Key Responsibilities & Essential Tasks Assessing for Reasonable Accommodations

Engages the interactive process (involving the AD, student’s self‑reporting, review of relative history, and supporting documentation) to facilitate the academic progress, inclusion, and UNCG community engagement of students with disabilities.

Crafts individualized accommodation letters.

Provides information and recommendations for service referrals and diagnostic assessment related to financial and technology assistance through local and state agencies, and coordinates those services as needed.

Maintains current knowledge of accessible technology for disabled students.

Collaborates with relevant offices to help students address academic requirements and design/implement appropriate support groups for students.

Works cooperatively with other campus partners to provide relevant and reasonable access/barrier removal.

Student Communications

Coordinates consistent distribution of the OARS Digest, including content, announcements, and distribution lists, as business needs dictate.

Represent OARS & Other Duties as Assigned

Represents OARS in community, campus activities and presentations.

Contributes to the Division of Student Affairs and the University community.

Serves on various committees to ensure representation and inclusion of students with disabilities.

Participates in professional organizations and research in the field.

Other duties as needed/assigned by the OARS’ Director, including serving in their absence.

Supervise Graduate and Undergraduate Student Employees

Supervises (including coaching, evaluating, and crafting work plans) for 1–3 undergraduate and/or graduate students.

Physical Effort & Work Environment Physical Effort: Hand Movement – Repetitive Motions (F), Hand Movement – Grasping (O), Holding (O), Finger Dexterity (F), Reading (F), Writing (F), Eye‑hand coordination (F), Hearing (F), Talking (F), Standing (O), Sitting (F), Walking (F), Lifting 0–30 lbs. (R), Bending (R), Squatting (R). Work Environment: Inside (F), Outside (R).

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